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Customer Service Data Entry

Location:
Calgary, Alberta, Canada
Posted:
November 28, 2017

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Tan Vuong

**** ** ****** *.*.

Calgary, Alberta T2B 1C 5

H (587) ***-**** Cell. (403) *** ****

ac3iiv@r.postjobfree.com

CORE COMPETENCIES

HIGHLIGHTS OF QUALIFICATIONS

Experience in writing letters and creating forms with Microsoft Word, Excel

Know-how to update database and backup computer system

Proficient knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)

Fluent written and spoken English, Vietnamese and Cantonese

HIGHLIGHTS OF PERSONAL QUALIFICATIONS

Quick learner

Strong organizational, numerical and keyboarding skills

Punctual, responsible and reliable

Reliable able to work independently and able to multitask, without supervision as well as team member

Interacts and works well with co-workers in team environment sociable and get along with people

EDUCATION

1999 – 2000 Mount Royal University

Calgary, AB

Communication upgrading

1989 – 1992 VISCOUNT BENETT SENIOR HIGH

Calgary, AB

General High School Diploma

WORK EXPERIENCE

Data Entry Scanner

MJ Systems, Calgary, AB 2001 to 2016

Sorted and organized received paper data documents for over 750 different clients daily

Digitized documents into electronic data logs to ensure easy retrieval

Reviewed meticulously all data logs for completeness and clarity to ensure data was uncompromised

Inputted any compromised data manually with accuracy cross referencing logs to original documents

General admin duties such as Data entry, filling and sorting of documents

Consulted management on incomplete data for appropriate resolutions

Dealing with challenged customer and understand their needs.

Possess strong Customer Service qualities

Works in a safe and responsible manner

Delivery Driver 1999 - 2001

Monterey Takeout Chinese Food, Calgary, AB

Delivered food to customer residences within satisfactory time from the point of order

Responded calmly and respectfully to customer concerns and issues

Newsletter Assistant (contract) 1998-1999

Chinese Cultural Centre, Calgary, AB

Developed a newsletter template for repeated updating and distribution

Designed a procedures manual for distribution and processes for handling requested submissions

Setup a client file from start to finish and advised the customer of conditions and restriction, term and conditions.

Setup banquet fundraising

Have a great attitude and provide great customer service

Provided translation service for non-English speaking clients

INTERESTS

Enjoy reading, Photoshop creation, jogging, swimming, and travelling.

REFERENCE

Available upon request



Contact this candidate