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Location:
Cairo, Cairo Governorate, Egypt
Posted:
November 28, 2017

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Islam El-Sayed Hassan

CONTACT INFORMATION

Address:*-** ***** *********,**** St, Nasr city, Cairo

Mobile:012/228 60 600

Email:ac3iid@r.postjobfree.com

OBJECTIVE Secure a challenging new role where my skills, knowledge and previous experience can be utilized for achieving and surpassing company’s goals while experience advancement opportunities.

PERSONAL STATEMENT

Recent logistics graduate looking for a position in Logistics and Supply Chain where I can utilize my learning into practice and make a contribution, I am eager to learn, experienced in problem-solving, work effectively both as team member and independently, good communication and IT skills, enthusiastic and committed to begin my career in this dynamic industry.

EDUCATION:

Arab Academy For Science, Technology & Maritime Transport “June 2013”

Bachelor of International Transport & Logistics. GPA:3.4 (Excellent)

Graduation Project: Impact Of logistics In Strategic Planning and Strategic Decision Making Process for Port Said East Port. Grade: A+ (Excellent)

Graduated from Experimental Language School. “2009”

EMPLOYMENT HISTORY

Period: December 2015 –December 2016

Employer: DHL Express, Egypt

Job title: Customer Inquiry advisor

Responsibilities:

1.Effectively respond to Inquiries regarding DHL’s services, by consistently providing accurate information, offer customers the most suitable DHL service based on their unique needs

2.Handle customer complaints while maintaining composure, and take all possible actions to resolve issues to the customer’s expectations without compromising DHL’s position by over-committing to customers, or being unrealistic in what is offered.

3.Helping to achieve revenue targets through effectively promoting and selling DHL’s products and value added services and attracting all potential customer for creating a new business contracts with DHL.

Achievements: Best employee in CS department for the 3rd quarter of the year.

PERSONAL DATA

Nationality: Egyptian

Marital Status: Single

Date of birth: 25/9/1992

Driving license: Valid driving license

LANGUAGE CAPABILITES

Arabic: Native language

English: Very good

Deutsch: Beginner Level



Contact this candidate