CURRICULUM VITAE
ESTHER CHRISTINA.R,
No-**, *th Street, Ram Nagar,,
Kamaraj nagar, Avadi . Mobile Number : 994*******
Chennai - 600071. Email : ac3ii9@r.postjobfree.com
CARRER OBJECTIVE
Seeking a position to utilize my skills and abilities that can be shares, enriched and utilized for the development of the company that offers professional growth while being resourceful and innovative and flexible.
EDUCATIONAL QUALIFICATION
Degree and discipline
Name of Institution of study/university
Month &Year of Passing
Class Awarded
B.Com
University of Madras
May 2005
First Class
EXPERIENCE
Worked as a Senior Customer Service Executive in SERCO for Wealth Management for payments from April 2007 to 15th Sep 2016.
RESPONSIBILITIES
As Process Releaser – Checker for the Inputter and verify the original Request and release Payments.
As Process Inputter – Checker for the Entries made by preprocessor and Triager to verify Data with Original request from customer.
Process and deliver the cases to the releaser queue to Release payment.
Handling Team and Assists the new joinies in queries and also train them.
PROCESS DESCRIPTION
Wealth payment is the process of managing the fund transfer system based on DM & W (Document management and workflow) queues routing via IBAN, Swift codes and national clearing codes to various countries across the world and managing the financial services according to the client’s profile and requirements.
ROLES AND RESPONSIBILITIES
Handling fund transfer system, dealing with multi currencies and its fx conversion as a Releaser.
Handling Regular payments queue by processing standing order payments.
Responsible for investigating the fraudulent checks, sanction related checks and anti money laundering checks.
Maintaining service level agreement to be submitted with 100% quality standards.
PERSONAL DETAILS
Name : ESTHER CHRISTINA . R
Father Name : J. Raja
Date of birth : 18-08-1984
Sex : Female
Nationality : Indian
Religion : Christian
Linguistic Proficiency : English and Tamil.
Address : No:26, 5th Street, Ram Nagar,
Kamaraj Nagar, Avadi, Chennai-600071.
DECLARATION:
I hereby declare that all the particulars furnished above are true to the best of
my knowledge and belief.
Place: Your Sincerely
Date : ( ESTHER CHRISTINA . R)