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Sales Executive Manager

Bengaluru, Karnataka, India
500-700 KWD
November 28, 2017

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Customer Care Manager/Executive Secretary and Back Office Works.

My Aim is always to make customer happy and bring Revenue to the Company.968*******

Mail Id: Mobile No:968******* .H.No.9 Pragathi Nilaya Maruthi Nagar Near Nagarbhavi Circle, Bangaloreruthi Nagar Near Nagarbhavi Circle, Bangalore


1.Marketing Executive


09/2008 – 01/2011

Bangalore India


1. As a “ Marketing Executive ” in Marketing Department 2 years & 3 Months. ● Maintaining the Marketing activities & recording them pertaining to projects. ● Maintaining all ISO records pertaining to projects. ● Monitoring & Maintaining Attendance Register ● Mainly attending the calls. ● Daily Review Meeting Conducted BY myself daily in Marketing Department. ● Preparation of Projects Monthly Reports FOR ISO Audit . ● Collecting Office Incoming letters And Updation in the register and giving to the concerned person . ● Handling accounts of CEO's ● In Marketing New customers generated has new calls made. ● Upation Of Projects Enquiries in the Register . ● Preparation of Quotation.● Projects New Enquiries Received Register Updation ie Motion Technology ● Pending Project Status Updation ● Lists Of MO Updation ● CRC Preparation ● Regret Letter Preparation ● DP's Preparatipon & Updation also. ● MO (Manufacturing Order)Lists Updation ● Daily Enquiries Received Updation Excel sheet Preparation ● Enquiries follow up done. ● Vendor Registration ● Couriers Regr Mainting and Docket Details Tracking Done ● Telemarketing New Calls Made ● Internal Order Memo generated by Myself .

2.Assistant Manager Reception


08/2014 – 06/2016


Calling the customer after delivery of service vehicles, per day 30 to 50 Calls done Responsibilities has a Assistant Manager Reception.: • & Calling the customer after delivery of service vehicles after 14days, per day 200 to 400 Calls done SMS doing to the Customer after (N+1) Day Calls of delivery to remind the customer for customer feedback after delivery of vehicle.. follow ups calls made it is known has (N+1) Day Calls.. • & follow ups calls made it is known has (N+15) Day Calls. • Solving the customer queries in Reception At morning vehicles receiving allotments of vehicles equally to all service advisors.. After finishing the above work then has to be updated to CR Dept if any complaints of the vehicle through customer voice paper fill up and even updating to Gm-Service Head. • & n Reception attending the visitors and guiding them to the particular department Providing information service. Answering the incoming phone calls and redirecting them to the concerned person. Communication and coordination with our Department Head. •


Comprehensive problem solving abilities, good communication skills, willingness to learn.


Micro Controller (07/2005)


Achievements/Tasks Winner in Customer Relationship Manager Award received in 2016 in KARUNA TOYOTA


English Perfect

Hindi Perfect

Kannada Perfect


Listening to Music, playing games and having fun time with friends.


Tele Sales Executive for SUBSCRIPTION & CIRCULATION Department i.e. Magazine & Executive Secretary)

AOJ Media Pvt Ltd

07/2016 – Present

Bangalore India


Role of a AOJ Tele Sales Executive For SUBSCRIPTION & CIRCULATION (Magazine) • Calling The Clients & Explain the customers - based on product offers / benefits. • Promoting the products that is Magazine Art Of Jewellery. • Client follow-up • Feedback - mails/phones (communication channel) • Brand promotion • Maintain register for the same. • File the requisition of staff for the use of telephones • Prepare a list of calls made by the staff department wise and send the same to HOD. • Handling the customer complaints.

*Role of a Executive Secretary . • Monitoring & Maintaining Attendance Register and daily wise submitting the Attendance details with Print to MD. • Checking The mails Of MD. • Preparation Of draft required for Md. • Collecting all Department Reports on weekly and Monthly report and Transferring To MD all Reports. • Preparation Of draft required for Md. • Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution. Open, sort, and distribute incoming correspondence, including faxes and email. • File and retrieve corporate documents, records, and reports. • Greet visitors and determine whether they should be given access to specific individuals. • Prepare responses to correspondence containing routine inquiries. • Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work. • Prepare agendas and make arrangements for committee, board, and other meetings. • Make travel arrangements for executives. Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.



Diploma in Electronics & Communication

PVP Polytechnic



Bangalore India

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