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Microsoft Office Customer Service

Location:
Saint Petersburg, Florida, United States
Posted:
November 29, 2017

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Resume:

Chariton Kerby

*** **** *** * *** #** St. Petersburg, FL

321-***-**** ac3i81@r.postjobfree.com

Education

Florida State University Tallahassee, FL December 2016 Bachelor of Science in Actuarial Science

Minors in Business, Mathematics, and Statistics

Scholarships: Bright Futures Florida Medallion Scholars

• Focused Studies: Computer Programming 1, SAS programming, Calculus 1-3, Linear Algebra, Differential Equations, and Actuarial Mathematics

Programming Languages

• SAS

• VBA

• C++

• C

Work Experience

Bass Underwriters St. Petersburg, FL March 2017 – present Underwriter Assistant

• Reviewed hundreds of commercial and personal lines P&C quotes to ensure they were accurate and had all of the necessary forms set by the insurance carrier guidelines

• Followed up with agents and carriers to make sure endorsements and bind requests were handled in a timely manner

• Collaborated with coworkers through difficult accounts to make sure the insureds had proper coverage and were represented properly

• Researched insurance terminology when carrier quotes were not clear in what was covered

• Proofread through expiring policies to ensure renewal accounts had all of the necessary forms and exclusions

• Coded C++ in Visual Studio to develop computer programs that could run boolean expressions, c-strings, and allocate memory data.

• Developed Excel Spreadsheets to manage renewal and new business accounts

• Communicated with agents and carriers effectively using proper grammar and punctuation in emails

• Used macros to refresh formulas in excel, copy and paste data across multiple spread sheets

• Collaborated with my supervisor to advise the most efficient way to handle all new business and renewal accounts

• Presented myself in a professional manner in the workplace and at carrier meetings

• Developed a strong understanding the complex network of insurance carriers that Bass Underwriters works with and their specific appetites in a short amount of time

Skills

Microsoft Office, Critical Thinking, Analytical Problem Solving, typing proficiency, iOS Operating System, Microsoft Windows Operating System, Customer Service, Digital Filing Systems, Outlook, Public Speaking, Business Acumen



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