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Customer Service Manager

Location:
Kuwait City, Kuwait
Posted:
November 29, 2017

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EDWIN R. ACOSTA

Address: Al Mughuera Salmiya, Kuwait

E-mail: (ac3i7d@r.postjobfree.com

Tel. No. +965-50109728

OBJECTIVES:

I am seeking a competitive and fulfilling position that will allow me to fully contribute my knowledge and skills.

SKILLS and ABILITIES:

Competent and past learner

Can deal customer/client with satisfaction

Strong commitment towards work responsibilities and ethics

Ability to think or to create new designs or concept.

Experience in leading, motivating and supporting staff

Ability to work under pleasure and with tight deadlines

EMPLOYMENT HISTORY:

ZARA HOME- AZADEA-November 01, 2011 up to present

Coordinator

Define, design and implement a creative visual merchandising strategy

Create appealing and eye catching merchandise displays that lead the customer through the entire store

Produce window displays, signs, interior displays floor plans and special promotion displays

Change the displays to promote new product launches and reflect festive or seasonal themes

Cooperate and communicates with the manager and colleagues on key visual merchandising effort and for the best

Sending email to the respective people regarding the coordination

Sales Associate

Assuring all models are properly display and promoting the quality of the product

Making reports regarding the sale and inventory

Replenishing and doing the orders

High level of customer service handling and minimizing customer complain principle duties include product presentation and promotional activities.

Cashier

Opening updating and closing the till everyday

Encoding, filing and making closure report

Responsible for al the important transaction (transfer in and out, damage record, confirming all the shipment invoices and updating the POS machine if needed)

Performing the sale transaction (purchase, exchange and refund with the approval of the manager)

NOODLES CHINESE RESTAURANT

Captain Waiter

Evaluiated performance for all waters and prefeered reports for management.

Communicated with guest on regualar basis and ensured that they are satidfied

Identifeid all demanding guest and informed reataurant manger for the same.

Served all food and beverages as per hotel standards and within the reuiired time

Provided all the customers efficient service at all times and cooperated with staff members for the same.

Provided quality traini9ng as per the required service standards.

Waiter

Check the customers to ensure that they are enjoying their meals and take action to correct any problems.

Collect payments from customers

Write patrons food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff

Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating and thanking guest.

SPECIAL TRAINING ATTENDED

Integrated Hotel and Restaurant Services

(Bartending, Housekeeping & Food Service)

Midtown Ytraining Center

Midland Hotel, Philippines

(December 18-20, 2006)

Educational Summary

Philippine Merchant Marine School College Undergraduate

Doctor Faustino Legaspi Uy College Secondary Graduated(1990-1991)

PERSONAL DATA:

Nationality : Filipino

Visa Status : Article Visa Transferable

I hereby affirm that the statement mentioned above are true and correct to the best of my knowledge and belief.

EDWIN R. ACOSTA

Applicant



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