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Customer Service Administrative Assistant, A/P and A/R Clerk, Billing

Pottstown, Pennsylvania, 19464, United States
November 29, 2017

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Annamarie P. Smith

**** ***** ******

Pottstown, PA 19464


Dear Hiring Manager:

I am eagerly pursuing a full-time Office Position. As a professional with extensive experience, my skill set may prove highly valuable to your organization.

I am an outgoing individual who works well independently and in a team environment. I am able to communicate effectively with others. Therefore, I have been very successful in establishing and maintaining a great rapport with my co-workers and vendors. I work hard to improve at everything I do. I am a very quick learner and have had many years of Accounting experience, a Receptionist, Secretary/Administrative Assistant and also as a bookkeeper. My work experience also includes 15 years of Customer Service and 30 years of Billing experience.

I was previously employed for 27 years as a Accounting Manager/Accounting Supervisor and the Administrative Assistant to the owner at Harris Corporation, Broadcasting Communication Division (formerly known as Videotek in Pottstown, Pa.) In my role as the Administrative Assistant to the Owner/President of the company for 15 years, I provided outstanding service to him and our customers/vendors to ensure all needs and reports were met on a daily, monthly and yearly basis I was also incharge of the Accounting Department which consisted of 4 employees.

My most recent employment has been as an Accounting Clerk and Customer Service Representative for a company that makes Cold Ace bandage Wraps in Phoenixville, PA. I post all AP, AR, Inventory, Credit & Collections and also make sure that all orders are shipped and billed out on a daily basis.

My previous employment had been as a Bookkeeper and Customer Service Representative for a company that manages trips for student choirs and orchestras around the world. We also have High School students from all over the 50 United States performing in the Thanksgiving Day parade in New York City. During this time, I have enhanced my skills and grown greatly in new technology as systems and procedures change.

I feel I have had a very diverse career. I advanced through a series of progressively responsible roles with Videotek, and over the course of my career have significantly expanded my scope of knowledge. I also lead the order fulfillment function and a team of three inside sales employees and was the liaison between the Company and our outside Software Company and Accounting Firm. I do not have a college degree but feel that all the years of experience I have could help me do a great job for you.

As shown in my achievements and experiences, I have great passion for these professions. Therefore, I guarantee to provide exceptional dedication, work ethic and results. For a complete description of all of my professional experience and activities, please see the enclosed resume. I appreciate your time in reviewing my resume and look forward to speaking with you.


Annamarie P. Smith

Annamarie P. Smith

1225 South Street

Pottstown, PA 19464



To obtain an Office or Accounting position in a competitive industry.

Summary of Qualifications

Self motivated individual with the ability to work well independently or on a team. Excellent communication and interpersonal skills. Proven ability to establish and maintain a rapport and productive working relationships with vendors. I am experienced in Excel, Word, Peachtree and IBM 32, 34, 36 and 38 and have also worked with Quickbooks and FishBowl.



Accounting Clerk:

Posting all daily A/R and A/P. (deposits, checks, etc.)

Release daily orders for shipments. Worked in shipping department when needed.

Data Entry of orders and UPC labels.

Credit Card Charges

Credit & Collections

Interact with Customers.

Music Tours Unlimited, Reading, PA Jan. 21, 2008 TO Feb 27, 2012


Handled all functions associated with accounting for the 3 companies within Music Tours.

Posting all daily A/R and A/P. (deposits, checks, wire transfers, etc.)

Worked closely with our outside Accounting Firm.

Customer Service.

Assisted with Festivals and Cruises as a travel coordinator and travel escort.

Videotek, Inc., Pottstown, PA 1980 to March, 2007

Accounts Receivables/Accounts Payables/Adminstrative Assistant:

Customer Service.

Posted A/P and A/R.

Made collection calls on a weekly basis.

Processed daily cash.

Processed all daily orders and shipments.

Worked with Production Manager on a daily basis to secure shipping dates.

Responsible for daily and monthly shipment reports.

Handled all aspects of invoicing customers (shipments, freight charges, errors, etc).

Made sure that monthly and quarterly shipping goals were met.

Worked with International customers reagarding Letters of Credit.

Matched and entered all Accounts Payable invoices.

Daily Cash receipts, bank deposits, wire transfers, payment processing..

Handled general ledger entries.

Made all Fixed Asset entries.

Administrative Assistant

Arranged travel for CEO/owner of the Company.

Scheduled conference calls.

Corresponded with the Company’s most important clients to ensure that all there needs were being met.

Handled Company correspondence.

Handled and gathered information for Company reports.

Professional activities

Chaired and held positions on the following committees

Adult’s Christmas Party

Zero Defects (ZD) Day

Quality awareness team

Awards received

2006 Corporate Citizenship Award for exemplifying the highest standards of honesty, integrity, responsibility, dedication, commitment, character and trustworthiness.


Diploma, St. Pius X HS, Pottstown, PA

Annamarie P. Smith

1225 South Street

Pottstown, PA 19464


Professional References

Supplied upon request

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