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Customer Service Office

Location:
Kings County, New York, United States
Posted:
November 29, 2017

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Telesha Telemaque

***-** *** ******, 646.***.****

St. Albans, NY 11412 ac3i1j@r.postjobfree.com

OBJECTIVE

Seeking a position within your organization where my highly skilled customer services and hands- on experiences will be effectively utilized to strengthen your facility’s operations.

EDUCATION

The City University of New York, York College, Jamaica, NY

Bachelor in Health Science Aug 2010- Current

The City University of New York, Queensborough C.C Jamaica, NY

Associate in Liberal Arts and Science Aug 2006- JUN 2010

SKILLS AND QUALIFICATION

40 WPM Typist and Proficient in MS Office: Word, Excel and PowerPoint

Professional phone etiquette and personality

Excellent communication and customer service skills

Good organizational and time management skills.

Capability to work in a fast paced environment

Team player with a proactive personality and a high degree of self-motivation

EXPERIENCE

Cargo Airport Services – Jamaica, NY Oct 2010 – Present

Office Agent/Acting Lead

Complete essential documentation required for shipping by air.

Unload and inform the consignees about their shipment and arrange for delivery.

Provide timely and excellent service to clients informing them of the status of their shipments as well as customer pick-up and booking information.

Prepared documents for export flights.

Process all customer transactions accurately and effectively.

CERTIFICTAES AND TRAINING

Dangerous Goods Certified



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