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Manager Information Technology

Memphis, Tennessee, United States
November 29, 2017

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Phillip Steven Webster

**** ******** ***.

Memphis, TN. 38108

Cell: 901-***-****

Home: 901-***-****

Office: 901-***-****


A distinguished Director of Information Technology and computer operations with expertise in the healthcare industry. Has demonstrated success in cutting costs. Most recently worked in IT support. Specializes in hardware infrastructure and system architecture. Well recognized by user groups and peers. Has published articles on technical skills. Capable of motivating staff to maximum levels of productivity. Exceptional communicator, focused on building strong relationships.


Operating Systems:





Server Management

Offsite Backups

MAGIC Support

Storage Solutions

Contingency Planning

Disaster Recovery

Data Center Management

Fiber/Copper Installation


Renegotiated hardware maintenance contracts with a savings of $800k annually

Implemented in-house cabling team saving 60% on outsourced labor and materials

Sold non-refreshed hardware to third-party and presented $480k to the capital budget

Managed 12 data centers in 3 states and a 6,000 sq.ft. /670 server headquarter computer room

Supported 46 non-hospital entities : Baptist College, Minor Meds, Trinity Home Health and Medical Records PC’s in 12 states


Memphis State University, BA, 1983


TS LAN300 – Certification for connecting and testing multi-mode and single mode fiber

Understanding TCP/IP protocols and applications

Contingency Planning certification w/ Mid-South Assoc. of Contingency Planners

UNIX Operating Systems

Advanced Network Management

LAN Security

Microsoft Office

Data General User Group, Governor at Large

Charter Member, Liebert Data Center User Group


Fred’s Incorporated – Memphis, TN. – November 2011 to present

HOST System Administrator

Managed the pharmacy software (PDX) for 330 stores. Responsible for software updates, daily reports, managing technical and procedural issues and adjudication to insurers.

Baptist Memorial Health Care Corporation, Memphis, TN. – December 1991-June 2004

Director of Information Systems – Directed 26 employees and 4 managers

Produced monthly reports on –time with positive margins

Responsible for Corporate Data Center resulting in .999 uptime

Stars to Go, Inc. – Los Angeles, CA.-Memphis Dist. Ctr. – April 1990- November 1991

Manager, Information Technology

Provided mainframe and desktop support for 45 users

Provided report programming for finance, general business and sales

Implemented off-site data storage

Federated Department Stores Corporation, aka Goldsmith’s- June 1987-March 1990

Manager, Computer Operations

Managed data center operations with full accountability for the cost effectiveness of on-time system availability while focusing on retail trends

Served as primary point of contact on a 24x7x364 basis, being in charge of coordinating critical disaster recovery processes for the integrity and stability of data center operations

Schering-Plough Corporation, Memphis, TN. – 1978-1987

Manager, Data Control

Generated weekly statistical reports for Sr. Mgmt. review

Insured the integrity of computer output by manually balancing budgets

Delivered excellence in customer service through situation analysis w/ timely resolve

Coordinated weekly staff meetings in order to escalate problems


Richard Gehrett, Sr. VP. and Director of Retail Systems, Fred’s, Inc., Memphis, TN


Paul Daniels, Manager of POS Systems, Fred’s Inc.


John Keath, Manager of Computer Operations, Baptist Memorial Health Care Corp.



Volunteer broadcaster for 30 years @ WUMR 91.7 FM

Passionate competitive cook. Has two World Champion BBQ shoulder titles and is Chairman of Judging for the Southern Hot Wing Contest

All Memphis Football Team, Capt. Memphis Central 1977

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