VIOLETA GUERRERO

**** ****** ***** #**, *******, TX 77055 C: 832-***-**** ac3hlq@r.postjobfree.com Crew Member successful in completing all tasks in a timely manner. Results-oriented with exceptional communication and strong background in customer service. Baker who is open to new challenges and opportunities. Learns quickly and enjoys being part of a dynamic team. Hardworking and able to work long hours and lift up to 75 pounds. Homemaker who is a detail-oriented cleaning professional with outstanding interpersonal communication skills. Possesses a clean driving record and automobile insurance. Detail-oriented

Problem solving

Valid Texas driver\'s license

Reliable transportation

Fluent in English & Spanish

Conscientious

Residential cleaning

Strong interpersonal skills

Takes direction well

Cashier Customer Service, 03/2013 to 07/2013

Taco Bell – Modesto, CA

Assisted customers with food selection, inquiries and order customization requests. Maintained cleanliness and presentation of stock room and production floor. Greeted customers entering the store to ascertain what each customer wanted or needed. Crew Team Member, 07/2013 to 03/2014

Buy Rite Thrift Store – Modesto, CA

Recognized and reported defective material and equipment to shift supervisor. Planned and paced work efficiently in order to meet daily, weekly, project or production goals. Closely inspected parts to ensure they were clean and free of contaminants. Recommended, selected and helped locate and obtain out-of-stock product based on customer requests. Communicated all store initiatives and promotions to customers to generate return business. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Built long-term customer relationships and advised customers on purchases and promotions. Organized store merchandise racks by size, style and color to promote visually appealing environment. Cook Baker, 03/2014 to 06/2015

Panera Bread – Pasadena, TX

Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

sanitation and safety issues.

Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler. Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.

Verified proper portion sizes and consistently attained high food quality standards. Achieved and exceeded performance, budget and team goals. Practiced safe food handling procedures at all times. Baked consistent quality items by accurately mixing, dividing, shaping and proofing. Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation. Changed and sanitized all cutting boards, benches and surfaces when beginning a new task to avoid cross- contamination.

Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries. Homemaker, 06/2015 to Current

Self Employed – Houston, Texas

Dusted picture frames and wall hangings with a cloth. Removed waste paper and other trash from the premises to designated area. Collected trash and moved garbage cans from kitchen areas to pick-up stations. Used chemicals and other cleaning equipment in a proper, safe and responsible manner. Cleaned and changed bedspreads, blankets and mattresses. Moved chairs, desks and beds around rooms to clean behind and underneath them. Spot cleaned walls, carpets and light fixtures.

Cleaned walls, windows, shades and curtains.

Disinfected and mopped bathrooms to keep them sanitary and clean. Verified that all storage areas and carts were clean and organized. High School Diploma: 2013

Robert T. Elliott High School - Modesto, CA

EDUCATION

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