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Customer Service Microsoft Office

Location:
Goose Creek, South Carolina, United States
Salary:
32,000
Posted:
November 27, 2017

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Resume:

MONICA LITTLE

*** ****** ******

Goose Creek, South Carolina 29445

ac3h1h@r.postjobfree.com

843-***-****

OBJECTIVE: To become a member of an established company where my skills and abilities can be utilized to further the overall goals of the company.

EXPERIENCE: CUSTOMER SERVICE, DATA PROCESSOR, MICROSOFT OFFICE: EXCEL AND WORK, ADMINISTRATIVE, SHIPPING AND RECEIVING, INSPECTOR

KING CHARLES INN CHARLESTON, SC

Front Desk Agent 10/2011 to Present

Registers guests and assigns rooms. Accommodates special requests whenever possible

Greet guest; check in/out upon request

Make person and business reservations

Input data

IQOR NORTH CHARLESTON

Customer Service/ Recovery Agent 01/2010 to 09/211

Accept payment for personal account by phone.

Used RIO, CACS, Avya and Doris.

Accepted inbound and outbound call and businesses with negotiations skills to achieve repayment for debt.

Answered product questions and servicing accounts while handling high volume of incoming and outgoing calls.

. CKS Packaging Hanahan, SC

Inspector/ Packer

10/2005 to 11/2009

Examined items for defects in material, work and damage occurring in transit.

Inspected and tested assembled scales and balances, using master weights.

Used written specifications, precision measuring instruments and hand tools.

Packed and unload trucks

The North Charleston Inn North Charleston, SC

Front Desk Manager

7/2004 to 6/2008

Verified and balanced entries and records of financial transactions reported by various hotels departments during the day, using adding, bookkeeping and calculating machines.

Received and processed advance registration payments.

Resolved problems arising from guests' complaints, reservation and room assignment activities and unusual requests and inquiries.

Greeted, registered and assigned rooms to guests.

North Safety North Charleston, SC

Production Associate

01/2001 to 7/2004

• Pinned forms.

• Move racks through production process including in/out of autoclave and to/from dry room.

• Striped/removed sleeves from forms; invert sleeves.

• Chlorinated and dry sleeves.

• Cut/rolled bead on sleeves in accordance with specification; apply patches, complete data on dip cards.

• Supports safe work place and identifies and reports unsafe conditions, follows safety rules and works successfully in a team environment.

• Lift/transport a minimum of 35 lbs.

EDUCATION:

North Charleston, South Carolina

01/2014

ECPI University Bachelors of Science

Business Management

Summerville, South Carolina

09/2013

General Education Diploma

REFERENCES: Available Upon Request



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