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Administrative Assistant Office

Cary, North Carolina, United States
November 27, 2017

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Tammey Maria Buchanan

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A skilled administrative assistant, my office skills are expansive, including general office duties. Succeed in high-pressure, challenging, and deadline-driven environments. I am seeking to utilize my background in Medical Office Administrator/Office Administrator/Administrative Assistant with an organization that values challenging work and dedication.


Medical Office Administrator/Office Administrator

Graduation: May 2017

Office Specialist Certificate

Medical Office Specialist Certificate

Medical Document Specialist

Massage and Bodywork Therapist

Graduation: June 2004

Relevant Coursework:

Administrative Support

Detailed Oriented

Excellent communications skills

Reports & Presentations


Native-level Spanish Fluency

Technical Skills:

MS Office 2013 and 2016


Adobe Acrobat

Professional Experience:

Rheumatology Associates, Raleigh, NC

May 2017 - Present

Front Office/Receptionist (Part-time)

Greet patients and visitors, in person or over the phone. Register new patients and update existing patient demographics. Communicating with office team/providers of patient arrivals and delays. Provide and respond to inquiries and requests of information/medical records, from patients/visitors/medical offices. Protect patient information, confidential paper work, by filing, scanning and converting paper files into secure electronic files. Conduct general administrative duties.

PSI, Raleigh, NC

June 2016 – October 2017

Test Center Administrator/Proctor (Part-time)

Proctor tests, maintaining a secure testing environment, confidentiality and security of testing materials. Paying close attention to security cameras, routine observation of testing center ensuring safety and security measures are being followed. Check in testing candidates, verifying ID’s, and other legal documents. Conduct general administrative duties.

Medicago USA/Frankel Staffing, Durham, NC

July 2013 – January 2014

Quality Administrative Assistant (Contract Completed)

Provided executive and administrative support, managing meeting and conference schedules, maintained multiple personal and business electronic calendars, composed, and prepared reports, meeting minutes, special project material, letters, and memoranda, prepared domestic and international travel arrangements, ordered and maintained inventory of supplies and equipment, reviewed and submitted timesheets and expense reports.

PPD, Inc., Morrisville, NC

October 2005 – February 2012

Administrative Assistant – Global Quality and Compliance, Clinical Quality Assurance (Regular/Laid-off)

Primary administrative support to the Quality Assurance Department (domestic and international) auditors, managers, associate director, and director; assisted in proofing, sending, receiving, and distributing all reports, compiled data through use of spreadsheets and reports. Conducted daily operations, maintained corporate records and files, transactions, and work in progress, contributed in development of computerized systems and forms, reviewed, and submitted timesheets and expense reports.

GlaxoSmithKline, RTP, NC

August 1999 – October 2005

Senior Administrative Assistant Specialist/Patent & Document Specialist/Contract Analyst & Operations (Contracts Completed)

Provided executive and administrative support, served as go-to-person for team/departmental members addressing urgent matters and insuring proper and timely follow through. Arranged international and domestic travel, managed and scheduled meeting/conferences. Composed and prepared reports, filed and routed all product documents and distributed bimonthly/bi-annual notices received from USP. Filed history request from US attorneys, processed signing/filing legal documents. Served as liaison between management and customers on contract and rebate details, resolving customer disputes.

Research Triangle Institute, RTP, NC

October 1999 – December 2000

Bilingual Telephone Studies/Clinical Interviewer (Contract Completed)

Teksystems, RTP, NC

September 2000 – November 2000

Administrative Assistant (Contract Completed)

Duke Clinical Research Institute, Durham, NC

April 2000 – September 2000

Data Technician/Clinical Interviewer (Contract Completed)

Tammy Lynn Center, Inc., Raleigh, NC

October 1999 – January 2000

Habilitation Technician (Part-time)

APC Home Health Services, Harlingen, TX

July 1995 – July 1999

Insurance and Purchasing Clerk (Regular/Laid-off)

United States Post Office Remote Encoding, McAllen, TX

October 1995 – December 1995

Mail Encoder/Data Entry (Contract Completed)

Sunshine Chiropractic, Harlingen, TX

January 1994 – July 1995

Chiropractic Assistant/Insurance Clerk/Receptionist (Regular/Other Opportunity)

Valley Baptist Hospital, Harlingen, TX

July 1993 – December 1993

Insurance and Medicare/Medicaid Clerk (Temporary)

Serapio De La Rosa, Jr., D. D. S., San Benito, TX

February 1991 – July 1993

Dental Assistant/Insurance Clerk/Receptionist (Regular/Other Opportunity)

Harlingen Dentistry, Harlingen, TX

December 1989 – January 1991

Dental Assistant/Insurance Clerk/Receptionist (Regular/Other Opportunity)

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