Penny N. Mitchell

P.O.Box ******

Oklahoma City, OK 721745

Ph: 405-***-****

ac3gw0@r.postjobfree.com

Professional Objective

I am dependable, results-oriented. Critical thinker able to effectively manage multiple projects. Team player readily, able to learn and adapt to changing situations. Well-developed interpersonal and intrapersonal communication skills.

Education

University of Central Oklahoma: Master of Art LADC-MH- present

Certify Alcohol and Drug Counselor (CADC) under supervision.

Case Management Level II Behaviors Health and Rehabilitions.

University of Central Oklahoma: Bachelor of Art Sociology/Human Services-December, 2016

Dialectical Behavior Therapy (DBT) Certificate

Trauma, PTSD & Traumatic Grief Certificate

Addiction Severity Index

Oklahoma Association of Youth Services, Botvin Life skills Training Program

Oklahoma City Community College Dec, 2014 Associate of Art in Sociology.

Francis Tuttle, OK Spring, 2013 Certified Orthotics and Fitting of Truelife Orthotic

Francis Tuttle, OK June, 2009 Certified Pharmacy Technician

Metro Tech, OK Jan, 2003 Certified Cosmetology

Professional Experience

Tri-City Youth & Family Counseling Services: Present

Providing Parenting classes and rehabilitation services, sites and visits youth and families for substance abuse and mental health services. Face to face counseling and individuals seeking treatment for substance abuse issues. Reports to supervisor once a week, and staffs meeting once a month to meet the board requirement. Community Outreach and Education, school and home based services, DUI and drugs court.

Baptist Integris Hospital Spencer, Oklahoma October 2015-August 2017

Mental Health Specialist participates as a member of the treatment team under the direction of the RN or Program Manager. Adheres to National Patient Safety Goals as appropriate based on the level of patients contact.Acts as a primary caregiver to assigned patients.

* Spends individual time with each assigned patient on a daily basis, and helping patients attain treatment goals

* Assist patients with daily living skills (i.e., bathing, grooming, elimination, nutrition, etc.) and transportation as needed

* Provides educational groups under direction of RN

* Make patient rounds as prescribed by unit policy and/or patient needs and reports any incidents

* Utilizes accepted intervention, under the direction of the RN, Director of Nursing, or Program Manager, in dealing with problematic patient behaviors

CVS /Pharmacy, Oklahoma City 2009-Present

Pharmacy Tech: Receive written prescription or refill requests and verify that information is complete and accurate. Establish and maintain patient profiles, including lists of medications taken by individual patients. Maintain proper storage and security condition for drugs. Answer telephone, responding to questions or requests. Pre-pack bulk medicines, fill bottle with prescribed medications and type and affix labels. Mix pharmaceutical preparations according to written prescriptions.

Phycon Inc Oklahoma City, Oklahoma 2006-2011

Billing and account receivable from hospital and clinic doctors, to ensure adherence to quality standards, deadline and proper procedures, correcting or problems.

Southwest Medical Tower 2005-2006

Developed Daily and Weekly Activity Plans, includes Implementing Merchandising Specialties

● Prepared Payroll, Cost Savings Programs, Daily and Inventory Reports, and Month End Reconciliation

● Responsible for Inventory Control, Displays and Store Organization Appearance to Increase Profits, Maximize Revenue

● Analyze In-Store Customer Care Needs and Solve Customer Complaints as well as Maintaining Good Will throughout All Employee Relationships

● Hire, Train, Supervise, Mentor All Staff and Oversee all Duties and Reports Directly with Owners

Office manager Operate office equipment such as voice mail messaging systems, and use word processing spreadsheet, and other software applications to prepare reports, invoices, financial statements, and letters ease histories and medical records. Complete insurance and other claims forms. Interview patients to complete documents case histories, and forms such as intake insurance forms. Receive and route message and documents such as laboratory results to appropriate staff. Compile and record medical charts, reports and correspondence, using typewriters or personal computer.

Skills/Strengths:

Bilingual in Vietnamese (both written & verbal)

Basic/Intermediate/Strong computer skills

Basic/Intermediate Typing 40 wpm

Proficient with Microsoft office: Word,Excel,Outlook,and Internet

Experience speaking to crowds of various size

Advertising /Marketing experience

Data entry/10 keys skills

Experience supervising a team of 15 individuals

Experience coordinating vendors and suppliers

Driven to achieve goals and success

Community Services:

Shadowing at OU Physician Program

Field Investigation at Department of Human Services Summer, 2015 Intership

VA Hospital in computer Science Dept, ICU and Respiratory Dept, Regional Food Bank, pharmacy intern, VBS teacher, chairman of PTO, Survive N Thrive Ministries, Treasure of Health Science Club. Volunteer Coaching Soccer Youth for YMCA

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