AMIT JADHAV

Mobile: 985*******, E-Mail: ac3f6p@r.postjobfree.com

Summary Of Objective

To gain a challenging and responsible position as a Manager / PMO / Lead in Recruitment / Staffing, making effective contribution of my skills and capabilities in areas of recruiting qualified candidates in a renowned organization.

SNAPSHOT

Currently associated with Tata Consultancy Services as Business Process Lead IT Recruitment HR Management

Science graduate with a total 11.5 years of experience in PMO,HR Management,Recruitment, Investement Banking & Health Care Insurance Industry

Possess strong technical/business acumen and understanding of technical requirements; deep sourcing skills and experience sourcing passive candidates; excellent candidate assessment skills.

Responsible for producing and editing weekly schedules that incorporate staffing strategies and plans

Possess excellent knowledge of recruiting and hiring processes including sourcing, interviewing, reference checking, tracking, salary negotiations, and closing.

A resourceful, solution-focused professional with excellent interpersonal and rapport-building skills.

Current Employment Details

Tenure: March 2013 till May 2017

Designation: Business Process Lead ( Recruitment Industry )

Processes: ESS -Enterprise Support Services ( Mar 2013 till May 2017 )

Organization: Tata Consultancy Services

1)Process: ESS (Enterprise Support Services )

Process Specifications

Implement a single vendor solution across the Customer enterprise for maintenance/production support of various application systems

Implement a cost reduction structure for IT for maintenance/production support activities

Provide support to IT Accounts fulfilling their Recruitment requirements

Operations in over all Major Cities around India and has around 2000 customers

To Meet or Exceed Service Levels by Problem recovery, resolution, application stability and customers goals

Work Description

Lead team of 7 Recruiters to fill positions for major TCS IT Internal accounts

Develop recruiting and sourcing strategies to fill requirements like Web Developers, Software Developers/Analysts, Database Developers/Administrators/Analysts/Architects, Network Administrators/Engineers, Technical Writers, QA Testers, Business Analyst, Support Services and Program/Project Managers

To build relationships with IT Clients, Resource Management Group & Human Resource Department.

Managed all phases of recruitment, including defining hiring management needs and posting available positions.

Develop recruiting and sourcing strategies to identify and attract candidates utilizing Boolean searches, Internet research, professional networking, social media, job boards, employee referrals, and associations.

Attends Stakeholder and Account Owner meetings monthly for Status Reporting and accomplishments

Consistently generating revenue (gross margin $ as well as professional placement fee $) for the branch, month after month, and always ranked in the Top 10 Recruiters within the region each month.

Responsible for mentoring and providing on-going training and support for new recruiters and serve as a resource for learning and navigating senior technical policies and procedures.

2)HR Responsibilities

Human Resource System/Policies/Procedures:

Good exposure in Designing Communicating and Implementing various HR Systems, Policies and Procedures related to various facets of Human Resource Management.

Streamline Policies all across the organizational level for proper implementation.

Regular feedback and updating the existing policies.

Compensation Planning / Incentive Plans / Reward Schemes:

Formulate salary structure for employees functions specific.

Participation in various Compensation surveys to learn market trends and act accordingly.

Handle employee salary revisions and performance linked variable pay.

Supervise Salary administration.

Monitor the incentive schemes.

Performance Appraisal:

Design Appraisal System and implement goal setting process and facilitate objective goal setting.

Monitoring and developing Performance Appraisal exercise.

Human Resource Information System:

System based approach implementation and monitoring of policies in Personnel & HR, covering Recruitment, Induction, Performance Appraisal, Training & Development and generation of various reports related to HR Dept.

Human Resources Planning:

Ascertaining long-term and short-term requirements of manpower keeping in view the rate of attrition and source of availability.

The planning to be viewed with respect to the overall business plan.

Human Resource Development: Training and Development:

Analyse & Identifying Training Requirements of various categories of employees.

Organizing & Coordinating Training Programmes involving internal as well as external facilities.

Evaluation of Training Programmes

Formulation of Training Calendar & Training Budget

Technical Skills

Computer literate, with good level of competence in the use of the Microsoft Office suite of tools including Microsoft Excel/PowerPoint/Visio/Project

Worked in Agile,Kanban and JIRA dashboards to track the development of Project

Proficient with various ATS

Strong customer facing skills

Achievements

Devised a successful recruiting plan for a Barclays Command Centre, which resulted in 80 new employees in 3 months.

Implemented new ideas to existing tools to streamline recruitment and on-boarding processes.

Served as key contributing member to Leadership team.

Managed team of Recruiters and consistently met and exceeded recruiting goals

.

Best Team Award in 2 Successive Quarters.

CAREER HIGHLIGHTS

1) Tenure: 2 years (November 2010 to October 2012)

Designation: Business Analyst IT Recruitment

Organization: BNY Mellon International Operations (India) Pvt. Ltd

Process: CARS (Client Accounting and Reporting Services)

Work Description

Works with client Hiring Managers and business unit leaders to define and document hiring forecasts

Upon approval of a new requisition, work with hiring manager to set Service Level Agreements (SLA) expectations and requirements

Made initial contacts, scheduled and conducted full cycle interview, met each in-person, reference checked and submitted for the matching position.

Practiced numerous sourcing strategies including referral generation, ad placement, position postings, direct sourcing/cold calling and networking to develop a qualified pool of candidates.

Clearly communicated all aspects of the offer including salary, stock options, benefits, bonuses, relocating, etc.

Developed databases for client and candidates contact information.

Review, analyze, mentor and coach support teams to ensure recruiting goals are being met

Utilize Applicant Tracking System (and other program tools)

Use detailed screening and selection criteria to identify qualified candidates and determine the relevant strength of the candidates in the pool

Participate in client meetings at the direction of the Operations Director and/or Client Relationship Director

Keep Applicant Tracking System (ATS) updated at all times

Perform other miscellaneous duties as required by management

2) Organization: AXA Business Services Pvt Ltd. Pune

Tenure: 5 years & 8 months ( Sep 2004 to Oct 2010)

Designation: Sr. Specialist

Process: Health Care Insurance Services (PPP)

Work Description

Responsibilities included settling of claims for Co-operate, SME s & Personal insures.

Trained on all Taskforce functions like Underwriting, Eligibility & Special Letters.

Responsible for calling Hospitals, Doctor s & Practitioners for additional information on claim.

Allocation of daily work, maintaining volumes, generating availability sheet and conducting error analysis.

Active member for Fraudulent claims investigation.

CORE COMPETENCIES

Process Management

Assisting in developing, implementing and transitioning, customising Processes in line with the guidelines specified by the business area and process requirements.

Implementing standard operating procedures, manuals to facilitate smooth functioning of process, ensuring conformance to service level agreements.

Working through e-mails, calls & logged cases on written & oral communication, soft skills, and resolution compliance.

Enhancing individual performance on communication and business metrics like Customer Satisfaction, TAT & AHT.

Following the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximise customer satisfaction level.

Client Servicing

Identifying improvement areas & implementing measures to maximise customer satisfaction levels.

Taking escalations for resolving critical issues; ensuring CTQ Delivery & Business Continuity.

Ensuring continuous interaction with the customer to make sure that area of concern can be worked upon for improved service levels.

ACADEMICS

Masters in Organic Chemistry from Fergusson College, University of Pune in 2002, First Class

Bachelors Degree in Chemistry from Wadia College, University of Pune in 1999, First Class

CERTIFICATIONS & TRAININGS

Prince 2 Foundation and Practitioner Certification 2015

Diploma in Computer Fundamentals from Aptech Institute.

Technical Writing Certification from TCS.

MS Visio Proficiency

Trained on JIRA Dashboard & Confluence

PERSONAL DETAILS

Date of Birth : 11 March 1979.

Languages Known : English, Hindi, and Marathi.

Address : 6/1/1 Chandranel Apartments, Flat No 29, Bavdhan Kurd, Pune 411021

REERENCES

References available on request

Amit Jadhav

Date: 2015

Place: Pune

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