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Customer Service Administrative Assistant

Location:
Wake Forest, NC, 27587
Salary:
25,000 to 30,000
Posted:
November 22, 2017

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Resume:

Andrea Orlando

**** ******** *****

Wake Forest, NC 27587

908-***-****

ac3f2s@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

* ***** ** ************* ********** in the educational setting.

** ***** of administrative experience in travel, corporate, and healthcare settings.

Highly organized and efficient in fast-paced multi-tasking environments; able to prioritize effectively to accomplish goals and objectives.

PROFESSIONAL EXPERIENCE

2008 to 2017 Instructional Teaching Assistant, Northampton Area School District, Northampton, PA

Assisting instructors in classrooms

Re-teaching lessons to students with special needs

Instructing Reading/Math/Language Arts in small groups

1995 to1997 Travel Consultant, Kings Point Travel, Delray Beach, FL

Arranged reservations for airline, car, and hotel plans for leisure travel

Arranged corporate travel reservations for airline, car, hotel, and tours

Applied payments to appropriate accounts

1993 to 1995 Accounts Receivable Representative, Sun Electric Corporation, Crystal Lake, IL

Assigned contract caseload

Assisted accounts payable in coding, filing and typing of checks

Researched and documented bankruptcy notifications

Posted, balanced, and coded cash payments to appropriate accounts

1992 to 1993 International Administrative Assistant, Thomson Industries Inc., Port Washington, NY

Assisted Director of International Sales and four International Sales Managers

Created International Handbook

Prepared monthly spreadsheets and graphs on exchange rates

Arranged travel for Director and Sales Managers

Expedited trade show information

Issued technical literature for distributors and customers

1990 to 1992 Administrative Assistant, Sun Electric Corporation, Crystal Lake, IL

Assisted Division Director in sales, service, finance and materials

Led communications for eight company branches, including twelve customer service and sales managers

Directed customer service/sales problems to appropriate region

Developed spreadsheets, graphs, and databases of customers

1987 to 1990 Recovery Assistant/Claims Processor, United Healthcare, Minneapolis, MN

Reviewed claims to determine type (i.e. motor vehicle, workers’ compensation, or third-party claim)

Data entry for medical/dental claims

EDUCATION AND TRAINING

1995 First Institute, Inc., Crystal Lake, Illinois

Travel and Tourism Agent, Diploma

1986 Robert Morris College, Carthage, Illinois

Hospitality with emphasis in word processing, Diploma

1985 Belvidere High School, Belvidere, Illinois. Diploma



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