* *** * . * ****** A ve, A pt. * , C hicago, I L * 0660 ( 573-*-**-**** C ac3ecx@r.postjobfree.com linkedin.com/in/coreymain

EMPLOYMENT

Columbia C ollege, C olumbia, M O June 2 015 – J uly 2 017

S ystems A nalyst, P roject M anagement O ffice

Provided t echnical a nd a nalytical s upport f or C olumbia C ollege's m ain s oftware s ystems s uch a s Colleague, H obsons, W ebFOCUS, E picor, a nd O nBase.

Researched a nd i nitiated s oftware a nd h ardware e nhancements.

Implemented n ew s oftware s ystems u sing P roject M anagement a nd L EAN m ethodologies t o i ncrease efficiency a nd/or c ustomer s ervice.

Developed, d ocumented a nd r evised b usiness p rocesses, s ystem d esign p rocedures, t est p rocedures, and q uality s tandards.

Consulted w ith e nd u sers t o g ather r equirements, r e-design p rocesses, a nd d ocument d esired s olutions.

Provided c onsultation o n b usiness p rocess i mprovement, s ystem d esign, a nd p rocess m apping according t o L EAN m ethodology.

S tate F arm I nsurance C ompany, C olumbia, M O September 2 009 – J une 2 015

A uto C laims A djuster, I njury a nd P roperty D amage C laims

Investigated, e valuated a nd s ettled c laims t hrough r esearch a nd d ata a nalysis w ithin t he c ontext o f applicable l iability s tatutes, c ase l aw, f air c laims p ractices a cts, a nd i nsurance c ontracts.

Applied h uman r elations s kills t o e ffect f air a nd p rompt b usiness d ecisions a nd c ontribute t o a r educed loss r atio.

Interviewed c laimants, w itnesses, l aw e nforcement a gents, a ttorneys a nd s ervice p roviders f or investigation a nd h andling p urposes.

Independently r eviewed, e valuated, a nd s ettled a l arge v olume o f c omplex/non-routine p roperty, casualty, a nd s ubrogation c laims a s w ell a s c laims r equiring s pecial i nvestigation

Conducted d etailed f ile a nd b ill r eviews, a nd m aintained i nterdepartmental r elationships t o e nsure required i nformation i s s ecured, a ppropriate r eferrals a re m ade, a nd t o i mplement s ound l itigation management a nd e xpense c ontrol.

W estminster C ollege D evelopment O ffice, Fulton, M O August 2 006 – M ay 2 009

S upervisor, W estminster F und

Designed, i mplemented, a nd e valuated t raining p rograms a nd j obs a ids t hat s upport a c ontinuous improvement c ulture, a nd i ncentive p rograms f or e mployees a nd d onors t o e ncourage n ew a nd increased c ontributions.

Supervised 8 -10 e mployees, p repared d aily a ctivity a nd f und r eports, a nd m onitored b oth i ndividual a nd overall g oal p rogress a llowing u s t o m eet o ur s emester g oal o f $ 250,000.

Conducted r egular p erformance d ialogues d riven b y m etrics t o a ssess t eam a nd i ndividual p erformance. EDUCATION

W estminster C ollege, F ulton, M O Major: I nternational B usiness w ith a n e mphasis i n F rench

C olumbia C ollege, C olumbia, M O Program: M BA w ith a n e mphasis i n H R

N orthwestern U niversity, C hicago, I L Expected G raduation: M ay 2 018 Program: F ull S tack W eb D evelopment P rofessional C ertification