James P. Lester
Bay Area, CA 408-***-**** ac3dy7@r.postjobfree.com
OBJECTIVE
A dedicated business minded individual looking for a marketing associate position. Seeking an opportunity to meaningfully impact people’s lives through my attention to detail, wide range of business experience, and great interpersonal skills.
SKILLS
• Business Analytics, Project Coordination, Event planning, Marketing Research, and Business Writing
• SEO, Outreach, Lead Generation, Website Design and Maintenance, Keyword optimization, Blog Writing, and HTML
• Content Marketing, Lead Nurturing, Mobile Marketing, Social Media Management, and Email Marketing
• Graphic Design, Advertising, Photoshop, Photography, and Video Production
• Excel, Word, Publisher, Access, Photoshop, and Illustrator
• Retail Sales and Merchandising
EXPERIENCE
Dec. 2016
to Oct. 2017
Marketing Associate
Alert1 Medical Alert Systems; San Jose, CA
o Analyzed company data, customer feedback, and marketing/SEO trends to improve user experience, to gain visibility on search engines, and generate leads.
o Collaborated with marketing and sales team to create new strategies and promotions to reach weekly sales, calls, and session goals.
o Managed tracking sources and numbers on Call Tracking Metrics to ensure call accuracy met and exceeded target 95%.
o Assisted customers in resolving customer issues via phone, email, and live chat. o Conduct product photo shoots with models and edited photos using photoshop for website and brochures. June 2013 to
March 2017
Sales Merchandiser
DBI Beverage; San Jose, CA
o Managed sales relationships with over 20 retail store locations and increased monthly sales by 7%. o Analyzed store inventories and scheduled deliveries according to anticipated sales and store requirements. o Organized and stocked DBI product inventory daily for up to 15 store locations. o Worked alongside store managers to design and create promotional beverage displays. Sept. 2016 to
Dec. 2016
Business Analyst
Capital Insurance Group; Monterey, CA
o Collaborated cross departmentally to document, track, and analyze multiple projects and reduced project costs by $10,000.
o Created cost reports, implementation plans, and project charters which I presented to CEO and executive project coordinator.
o Tracked, organized, and evaluated costs and feasibility of executive projects using KPIs. o Designed, planned, and supervised implementation of an interactive corporate art wall with marketing team and local artist.
PLATFORMS
Google Suite (Analytics, AdWords, Google Search Console), Jira, Confluence, Visual Basic, SEMrush, Ahrefs, NetSuite, Call Tracking Metrics, Shoretel, Brightmetrics, Optimizely, CrazyEgg, Qualaroo, Moz, GIMP, Canva, Microsoft Office EDUCATION
California State University, Monterey Bay; Seaside; CA GPA: 3.72 Major: Bachelor of Science in Business Administration Concentration: Information Technologies and E-commerce
Fall 2016
Toyo University, Tokyo Japan
Minor: Japanese Language and Culture
Fall 2014