VICTOR MIKHAEL

*** ****** * *******, ** *****, United States

ac3d2q@r.postjobfree.com

ac3d2q@r.postjobfree.com

+1 (347) 335 – 1108

HEALTH CARE ADMINISTRATOR

Professional Summary

Innovative Healthcare Administrator with a considerable experience in Medical and Health Services Management. Expert in leadership qualities, interpersonal and communication skills as well as claims analysis and problem-solving using new ideas instead of traditional or expected ideas. I have also strategic planning capability and excellent experience with integrity, fairness, and humility.

PROFESSIONAL SKILLS

Skills in leadership qualities, hard worker, confident, flexible, and problem solver through providing exceptional contributions for all customers.

Excellent supervisory experience with integrity, fairness, and humility.

Excellent interpersonal and communication skills.

Strategic planning capability allowing the organization to focus on relevant and lasting transformations for the future.

Good knowledge of ICD-10 Code finder.

IT Skills: Proficiency in Microsoft Office, Excel, and Power Point.

WORK HISTORY

Al Ahsa Hospital, Middle East. June 2007 to June 2017

Head of Primary Healthcare Department.

(Full Time) Working 48 hours weekly, with the following responsibilities:

Supervising and managing primary health care staff in the hospital.

Assigning work schedules, maintaining records, and improving the functionality of the hospital.

Establishing and implementing policies and procedures for the outpatient services.

Coordinating administrative functions and planning program development to ensure a quality of services.

Working directly with hospital board to find ways of better managing the hospital’s structure and providing a plan of action in times of crisis.

Hiring, Training, and Supervising new staff as well as evaluating their performance and completing appraisals on a timely basis.

Accomplishments:

- Through functioning effectively in a team-based environment as well as establishing and

implementing proper policies and procedures for health services, the hospital earned the

Joint Commission International (JCI) accreditation in three years; 2010, 2013, and 2016.

- Through a proper hiring of well-qualified staff to work in healthcare department together

with maintaining an effective working relationship with patients, medical staff, and the

public, the hospital became one of the most competitive hospitals in the area.

- I was selected as the best healthcare professional in the hospital in December 2014.

Al Taraf Charitable Dispensary, Middle East. July 2002 to June 2007

General Physician and OPD Supervisor.

(Full Time) Working 48 hours weekly, with the following responsibilities:

Providing skilled health assessment and services to the patients.

Ordering diagnostic tests and following up the results on a timely basis.

Consulting and collaborating with colleagues to provide the optimal care.

Maintaining day-to-day operations of Out-Patient Department (OPD) regarding patient care and organizational issues and helping the facility to run smoothly.

Accomplishments:

- Increasing the patient flow through providing excellent service to patients and their families with a subsequent increase in the total income of the facility.

- Improving the facility reputation which has encouraged health insurance companies to make various contracts with this medical facility.

PROFESSIONAL ABILITIES

Ability to make rapid and accurate decisions in the management of services in accordance with the regulations and instructions of the Institute.

Ability to establish goals, set priorities, and oversee the day-to-day activities.

Ability to establish and maintain an effective working relationship with patients, medical staff, and the public.

Ability to function effectively in a team-based environment.

Reacting calmly in emergency situations.

Providing health education and counseling.

EDUCATION

Master Degree in Business Administration with specialization in Healthcare Administration. (MBA).

Colorado Christian University – Colorado, United States.

Bachelor of Medicine (M.B.B.CH).

Zagazig University – Zagazig, Egypt.

LANGUAGE

- Excellent English language proficiency.

- Fluent Arabic language.

ADDITIONAL INFORMATION

Authorized to work in the US for any employer and willing to relocate anywhere.

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