Artour Ter-Akopyan

**** ********* *****, *** ******, CA, 91352 818-***-**** ac3csm@r.postjobfree.com

Objective

A college graduate with a BA in Economics. Seeking to leverage my professional expertise to grow in role of any company.

Education

BACHELORS OF ARTS IN ECONOMICS MAY 19, 2017 CALIFORNIA STATE UNIVERSITY, NORTHRIDGE

Major: Economics

Skills & Abilities

COMPUTER SKILLS

Fluent with most Microsoft Office products, including Word, Excel, Powerpoint, and Publisher.

Fluent with Adobe software.

Can type 54 words per minute.

COMMUNICATION

Have excellent verbal and written communication skills.

Can speak both English and Armenian.

CUSTOMER SERVICE

Have patience when it comes to dealing with customers or with orders.

Have assisted customers that needed help with their products.

Made sure that customers’ needs were satisfied.

Experience

CASHIER KMART AUGUST 2016 - PRESENT

Dealt with and solved many customer complaints.

Assisted customers with their Sears Credit Card payments.

Sold things such as Shop Your Way Sears Master Card, and Smart Plans or in other words warranty offers.

Signed up customers for the store rewards system, Shop Your Way.

Have assisted my supervisors and managers with tasks such as putting carts back, answering phone calls and helping customers out through the phone, putting products back and other tasks as directed by my manager or supervisor.

CUSTOMER SERVICE REPRESENTATIVE NON-STOP WIRELESS JUNE 2008 – MAY 2011

Sold pre-paid cell phone plans, chargers, covers, screen protectors, and USB ports for cell phones.

Answered the phone and assisted customers with their needs through the phone.

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