Customer Service Administrative Assistant
Resume:
Michelle Lynn Soldati
*** ***** *****, ******, ** 16001
Email: ac3cp8@r.postjobfree.com
My medical experience is based around working as a Nursing Assistant with UPMC Mercy Hospital. While employed with UPMC Mercy Hospital my duties were administering basic life-saving skills, obtaining vitals, managing sterile dressing, glucose monitoring and basic treatment, patient assessment, assess vitals, proper patient chart documentation, proper communication with physicians and other medical staff.
I was a Pennsylvania State Certified EMT-B since 2001. However I recently allowed my certification to expire. I volunteered with Ross / West View ambulance service. I am trained in administering basic life-saving skills, obtaining vitals, sterile dressing, glucose monitoring and basic treatment, patient assessment, trauma assessment, assess vitals, proper patient chart documentation, proper communication with physicians and other medical staff, and administering patient medication.
My other clerical experience consisted of working with the States Attorney General Office as a Paralegal; working with a non-profit organization as a Customer Service Representative and being employed with PNC Bank as a data entry and check processor. I was also an Administrative Assistant. My Administrative Assistant duties ranged from: answering incoming calls, preparing invoices for payment, contact contractors and relay information to the maintenance staff, sort emergency maintenance calls and inform maintenance, prepare the Regional Manager’s credit statements, handle all corporate and resident, maintain proper and accurate payment records and files, incoming and outgoing correspondence, sort incoming mail, handle lot rent and mortgage payments from the residents, deposit lot rent and mortgage payments daily, maintain resident files, set up and sign leases for new and current residents, collect bad debit from residents, handle and follow-up on any violations within the community, handle resident complaints and questions, develop and maintain monthly delinquency reports, write and maintain the community monthly newsletter and devise and write the emergency preparedness plan for the community as well as any other duties the office and regional manager requested.
By reviewing my resume you can see I have sufficient knowledge and experience which covers the clerical field. I feel my personal and professional skills will support your facility. I am looking forward to hearing from you. Please feel free to call 412-***-**** or send an email to ac3cp8@r.postjobfree.com to schedule an interview where we may meet formally and discuss my education, personal and professional skills, and training.
Sincerely,
Michelle Soldati
Michelle Lynn Soldati
605 Brook Court Butler, PA 16001
Email: ac3cp8@r.postjobfree.com
Profile
I am the individual who will give you, your employees and your clients the respect they deserve. I believe in respect, loyalty, dedication and honor. Along with personal achievements I have ample professional experience which will meet the demands of an organization or facility which strives for excellence. I am mature and highly self motivated individual living in Butler Township with my husband and three children. I possess the ability to analyze and communicate effectively.
SKILLS / EXPERIENCE
*Customer service 30 yrs experience *Data entry 19 yrs experience
*Medical 17 yrs experience *Office 12 yrs experience
*Patient registration 3 yr experience *Charting patient care 11 yrs experience
*Payment posting 5 yrs experience * Knowledge of medical terminology
*Knowledge of medical procedures *Knowledge of office equipment
*Knowledge of legal terminology *Type 60-70 WPM
*Knowledge of various software programs *Knowledge of basic life-saving skills
EDUCATION
COMMUNITY COLLEGE OF ALLEGHENY COUNTY, SAFETY COURSE
Pennsylvania Department of Health Emergency Medical Technician, February 2002
DUFF’S BUSINESS INSTITUTE
Associate Degree in Paralegal, April 1992
NORTH HILLS SENIOR HIGH
General Studies Diploma, June 1990
EMPLOYMENT HISTORY
06/2013 to 09/2015 SHEETZ Cranberry, PA
01/2013 to 04/2013 UMH PROPERITES Cranberry, PA
04/2011 to 07/2012 UPMC MERCY HOSPITAL Pittsburgh, PA
01/2000 to 09/2001 PRIDE BILLING SERVICES Pittsburgh, PA
12/1998 to 07/2003 PNC BANK Pittsburgh, PA
03/1993 to 06/1997 AUTOMATED HEALTH SYSTEMS Pittsburgh, PA
01/1992 to 04/1992 PA STATES ATTORNEY GERNERAL Pittsburgh, PA
PROFESSIONAL REFERENCES
Connie Bougher
Manager, UMH Properties
ac3cp8@r.postjobfree.com
Linda Robertson
Floor Supervisor, 12E
ac3cp8@r.postjobfree.com
PNC Bank, PIttsburgh
Human Resources
Janette Tishky
Registered Nurse
Ashley Dimperio
Nursing Assistant, 12E
MaryAnn George
Client of Northern Home Care
Staci Brean
Family Behavioral Resources
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