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Human Resource Manager

Location:
Laurinburg, North Carolina, 28352, United States
Salary:
65,000
Posted:
November 15, 2017

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Lori L. McCullar

**** ******** ******

Laurinburg, NC 28353

(910) ***-**** (Cell)

ac3bya@r.postjobfree.com

Burlington

Fayetteville, NC

****-*******

Assistant Store Manager-Operations/HRM

Responsible for the overall scheduling process by maintaining integrity of all scheduling functions to ensure schedules and payroll budgets are complaint with company standards.

Oversee the customer service and cashier teams.

Enforce company policies and standards.

Manage the receiving process, transfers, debits/damages, and charge backs to maintain the accuracy of the inventory through partnership with the Receiving Supervisor.

Coach, train, and develop associates to deliver and outstanding customer shopping experience.

Oversee all facilities maintenance and housekeeping standards.

Monitor all areas of possible loss due to theft, shoplifting, fraud, and carelessness.

Help resolve problems that affect the store’s service, efficiency, and productivity.

Annual sales in excess of $9 million.

Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees, scheduling management conferences with employees, hearing and resolving employee grievances, and counseling employees and supervisors.

Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends.

Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements.

Lowe’s Home Improvement

Terre Haute, IN

2014-2016

HRM/Business Manager

Partnered with managers to establish consistent practices, training and other steps that increase morale and minimize employee relations problems.

Entered, updated, and maintained employee information into Labor Management system, PeopleSoft, and Genesis.

Ensured store management team understands key employment laws and Lowe’s policies and to apply them consistently.

Interviewed prospective employees, conducting drug tests, and process new hires through the onboarding paperwork.

Maintained a pool of qualified candidates for employment by implementing an effective recruiting program through placement of employment ads, use of state job service, and participating in local recruiting/job fairs as available.

Maintained safety, DOT, Worker’s Comp, and HAZMAT training records.

Coordinated Lowe’s Training Programs to ensure that all store employees are trained in company philosophy, policy, procedure, and product knowledge.

Responsible for overseeing 175 employees on a daily basis.

Investigated employee internal misdeeds, fraud, mishandling of funds, and behavior of intoxicated employees.

Reviewed closed-circuit video with LP manager.

Maintained management guidelines by preparing, updating, and recommending human resource policies and procedures.

Maintained historical human resource records by use of a filing and retrieval system.

Maintained professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

Completed human resource operational requirements by scheduling and assigning employees then following up on work results.

Maintained human resource staff by recruiting, selecting, orienting, and training employees.

Maintained human resource staff job results by counseling and disciplining employees, and planning, monitoring, and appraising job results.

Contributed to team effort by accomplishing related results as needed. Family Dollar

Indianapolis, IN

2011-2014

Store Manager

Oversaw activities directly related to making products or providing services.

Directed and coordinated activities of businesses or departments concerned with production, pricing, sales, or distribution of products.

Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Managed staff, preparing work schedules and assigning specific duties.

Annual store sales in excess of $2.5 million.

Balloon-A-Wish Flowers & Gifts, LLC

Brazil/Greencastle/Greensburg/Rockville/Rushville/Thorntown, IN 2000-2011

Owner

Responsibilities:

Determined goods and services to be sold, and set prices.

Planned and forecasted sales, costs and business performance.

Planned and implemented advertising and promotional strategies.

Oversaw costs and overhead affecting the profitable performance of the stores.

Established and implemented departmental policies, goals, objectives and procedures.

Ran meetings and set goals for the company.

Managed selling and customer service activities and staff competence so as to optimize and sustain sales performance.

Planned and implemented shop merchandise, layout and customer traffic flow to maximize sales, customer satisfaction, appearance, and image.

Managed staff, prepared work schedules and assigned specific duties.

Directed non-merchandising departments of businesses, such as advertising and purchasing.

Determined staffing requirements, and interviewed, hired and trained new employees, and oversaw personnel processes.

Accounts Receivables, Payables, Tax Preparation, Inventory Control, Collections

Business Start-Up, Business Take-Over, Negotiations Education

Indiana Vocational Technical College: 1985-1987

Associates Degree in Business Administration/Accounting

G.P.A. 3.8

Indiana State University: 1981-1982

Studied Business Administration

Professional Organizations

Business and Professional Women (BPW)

State Committee Chair

District Treasurer

President of Brazil

President of Greencastle

Professional Honors

2004 Greencastle BPW Business Woman of the Year



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