OBJECTIVE

To work in a healthy, innovative and challenging environment extracting the best out of me, which is conductive to learn and grow at professionals as well as personal level thereby directing my future endeavours as an asset to the organization.

ORGANISATIONAL EXPERIENCE

TENURE

DESIGNATION

ORGANIZATION

From : May 2 2016

To : Oct 9 2017

Senior Customer Service Associate (SCSA)

Firstsource Solutions Limited, Chennai.

ROLES AND RESPONSIBILITIES

To Analyze and evaluate various electronic medical products and non-medical products by understanding its core working and various in-depth parameters through web based resources & client provided materials and to provide a user end data in which the purchaser can easily get the importance and key things of the product.

It is done on a dedicated client provided keying tool named as PDM.

The final report of the medical products with all its related attributes is submitted to the client and it will be uploaded in the database.

EDUCATIONAL QUALIFICATION

Degree and Date

Institute

Major and Specialization

PERCENTAGE

B.E (2016)

Anna University

Biomedical engineering

78%

HSC (2012)

St.Philomna’s Girls Higher Secondary School

Biology

83%

SSLC (2010)

St.Joseph’s High School

-

95.4%

FIELD OF INTEREST

Anatomy

Image Processing

Signals and systems

Mimic Software

TECHNICAL SKILLS

MS word, MS PowerPoint, MS Excel

Basics of HTML

Labview, Matlab

PROJECTS UNDERGONE

Multifaceted analysis of ECG and its derived parameters for decision making using fuzzy logic.

INTERNSHIPS

Hospital training in Cauvery Hospital, Trichy for 3 days.

Industrial visit in Shankara Netralaya Eye Hospital during 2nd Semester.

Industrial visit in Fortis Malar Hospital during 6th Semester.

Hospital training in Tagore medical college during 7th Semester.

Hospital training in Kamachi memorial hospital during 7th Semester.

PERSONAL TRAITS

Problem solving abilities

Good verbal and written communication skills

Ability to deal with people diplomatically

Willingness to learn and team facilitator

Self-motivating and Positive thinking

PERSONAL DETAILS

Name : JENIFER VIMALA J

Sex : Female

Date of birth : 20.10.1994

Other interests : Listening music, Singing, Dancing

DECLARATION

I, Jenifer Vimala J, hereby assure that all the information furnished above is true to the best of my knowledge.

Yours Sincerely,

(JENIFER VIMALA J)

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