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Team player, Certified Train the Trainer

Location:
Cebu City, Central Visayas, Philippines
Posted:
November 15, 2017

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ac3bpv@r.postjobfree.com

* - * ****** ****** *****

Cebu City Philippines

Mobile # 063 0916 3286027

Major Accomplishment

Release rooms inspect by Abu Dhabi Tourism passed as per Abu Dhabi Tourism Standard.

Pass the Train the Trainer Training by Institute Leadership & Management

Pass the EHSMS Auditor Training conducted by 7th Sense Sustainability

•Pre-opening team of ( Executive Suites Abu Dhabi UAE and WCCH )

•Completed the training of Self and Time Management Program

•Effective Leadership Skills Training Program

•Customer Loyalty Training Program

•Trained in Medic First Aid ( Nautica Environmental Associates L.L.C. )

•Attended the Basic EHSMS Auditor Training Workshop

•Attended the Introduction to Abu Dhabi Emirate & Tourism Sector EHSMS

•Passer of On-Job-Skills Train the Trainer Assessment (Danat Hotels & Resort )

•Passer of Train the Trainer Parts 1 & 2 ( Danat and Dhafra Beach Hotel )

•Appropriate knowledge in POS and Micros Fidelio ( WCCH & Casino )

•Appropriate knowledge of Hotel Housekeeping Standard Operating Procedure and F&B Cashier SOP.

•Knowledge in Money & Currency Fraud Detection, given by Central Bank of the Philippines.

•Passer of Service Plus Workshop ( Development Dimensions International )

•Passer of Gracious Customer Care Seminar Workshop ( WCCH & Casino )

•Passer of Understanding Cross-Cultural Difference Workshop (WCCH & Casino)

•Passer of Basic and Safety Training ( WCCH & Casino )

•Nominees for Employee of the 2nd Quarter 2007, Month for April

•Nominees for Employee of the 4th Quarter 2007, Month for November

•Nominees for Supervisor of the 1st Quarter 2009

• Trained in Customer Relation ( Max’s Fried Chicken Restaurant )

• Completed the training of Counter Personnel ( Smokey’s World)

• Most Outstanding Personnel ( Smokey’s Sausage World )

• Most Outstanding Personnel ( Smokey’s Sausage World )

EMPLOYMENT HISTORY

Housekeeping Supervisor November 2012 – June 2017

Executive Suites Hotel Apartment

Check and release rooms as per the standard

Ensure all guest floors and corridors are clean

Make training plan

Train the Housekeeping Attendant

Supervise Housekeeping Attendant and give special task

Monitor DND rooms

Report Major Maintenance to the Housekeeper

Housekeeping Supervisor September 2009 - Nov. 2012

Dhafra Beach Hotel Danat Group

•Responsible for supervising, monitoring and performing quality check of Rooms and Public Area.

•Maintains frequent communication with floor Supervisor

•Plans special project for guest rooms and public area accordingly discuss with Assistant Housekeeper for implementation

•Initiates training sessions for Room Attendants and Public Area Attendants

•Keeps all service pantry neat, cleaned and stocked

Guest Floor Operation Supervisor 2007 - August 2009

Waterfront Hotel & Casino

Cebu City

Room Attendant 2006 - 2007

Waterfront Hotel & Casino

Cebu City

F&B Cashier 1997 - 2006

Waterfront Hotel & Casino

Cebu City

Customer Relation/ Cashier 1995 - 1997

Max's Fried Cicken

Counter Personnel/ Shift Coordinator 1992-1995

Smokey's Sausage World

Education

June 1990- April 1992

Course: Junior Secretarial

Major in Medical Secretarial

References

Ms. Julieta Arasula

Executive Housekeeper

Waterfront Cebu City Hotel & Casino

Cebu City, Philippines

Ms. Emilyn Villahermosa

Danat Jebel Dhanna Resort

Ruwais, Abu Dhabi

Mr. Danielo Baisac

Rotana Arjan

Abu Dhabi City



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