Resume

Sign in

Technical Support Administrative Assistant

Location:
Dallas, Texas, United States
Posted:
November 14, 2017

Contact this candidate

AUGUST LEWIS

**** ***** **** ****

DALLAS, TX ***17

C: 719-***-****

ac3blk@r.postjobfree.com

EXPERIENCE

HARRIS CORPORATION - SPACE AND INTELLIGENCE SYSTEMS

BUDGET ANALYST I

NOV 2015 – MAY 2017

Responsible for the daily monitoring of an estimated cost of $4.8M using analytical skills, maintaining a professional can-do attitude and utilizing expertise for financial/cost budgeting.

Provide research to internal and external clients on financial aspects of projects.

Run weekly EVM reports for employee timecards, budgeted cost for work scheduled (BCWS), budgeted cost for work performed (BCWP), actual cost of work performed (BCWP), budget at completion (BAC), estimate at completion (EAC), cost variance (CV), scheduled variance (SV) and variance at completion (VAC).

Attend internal program management and government meetings for reporting purposes, took detailed notes as well as documented any financial information pertinent to the project.

Research discrepancies on invoice charges; work with Subcontract Administrators, Project Management and/or buyer to ensure accuracy on projects.

Assist with cost variance report write-ups.

Support internal Program Management, Finance, Contracts, Engineering, Supply Chain Management, and Manufacturing.

HARRIS CORPORATION / SPACE AND INTELLIGENCE SYSTEMS ADMINISTRATIVE ASSISTANT II

SEPT 2013 – NOV 2015

Supported 150 employees, Vice President, managers, project managers, finance, IT, manufacturing, engineering as well as trained new administrative assistants.

Prepared travel arrangements, both domestic and international, as well as prepared any documents required for travel.

Reviewed and entered expense reports using Concur.

Event planning, lunches and coordination of meetings using Microsoft Outlook for management and staff.

Set up and facilitate meetings in conference rooms for government and internal staff, including attendees list.

Update weekly reports and spreadsheets in both PowerPoint and Excel for internal and government meetings.

Acquired critical notes for government and internal meetings to keep projects on tasks meeting government guidelines with status of each project.

Updated reports live during internal meetings to prepare for government meetings.

Ordered supplies.

Maintained copy machines, paper and office supplies.

PREMIERE GLOBAL SERVICES

WEB AND AUDIO CONFERENCING TRAINING SPECIALIST

APR 2008 – JAN 2013

Conduct web-based training in classroom, internally and remotely using a variety of audio and web conferencing software products.

Applied extensive knowledge of conferencing products to guide clients through all facets of conferencing, from inception to conclusion including technical support.

Greeted and managed new hires and employees in workshops while in class.

Created guides, quizzes and training documents for technical support for new hire classes as well as employee workshops.

Prepared travel arrangements in Concur for travel and expense reports.

WELLS FARGO

WEALTH PLANNING ADMINISTRATIVE ASSISTANT III

SEPT 2004 – APR 2008

Administrative support for Vice President of Wealth Planning, lawyers, accountants and trustees.

Maintained and created Wealth Planning PowerPoint presentations for customers.

Review and entered Concur travel and expense reports.

Facilitate and run meetings in conference rooms.

Maintain Outlook Calendars and meetings.

Compiled commission reports.

Maintained copy machines, paper and office supplies.

GLOBAL CROSSING CONFERENCING

BILLING / CONFERENCE CONTROLLER / TRAINER/ RESERVATIONS

AUG 1990 - AUG 2004

Billing, data entry, collections, as well as reviewing and approval of invoices.

Private label billing for invoices.

Developed department and procedures as the first Conference Controller between reservations and operations working with account managers, management and employees to develop policies and procedures according to client’s needs as well as policy procedures to improve services; resolve issues and prevent future incidents from occurring.

Lead Trainer- Reservations, managed up to 15 employees, facilitated classes, created and sustained training documentation.

Created quizzes, class exercises, training documents, shadowed employees as well as provided employees with feedback through leads and management.

EDUCATION

AMERICAN INTERCONTINENTAL UNIVERSITY OF SCHAUMBURG, IL

BACHELOR OF BUSINESS ADMINISTRATION – HUMAN RESOURCE MANAGEMENT

Cum Laude; Delta Mu Delta - International Honor Society in Business

GPA: 3.80

AWARDS

Customer Care Difference Maker award May 2011

Customer Care Difference Maker award September 2009

Q4 2009 Hall of Fame award for compliments received on training surveys as well as support with workshops and cross city training and travel.

REFERENCES

Shari Komloski Garrison

Manager, Global Crossing / Level 3

P: 303-***-****

E: ac3blk@r.postjobfree.com

Mandy Adams

Manager

Premiere Global Services

E: ac3blk@r.postjobfree.com

Cassandra Terrell

Budget Analyst

P: 720-***-****

E: ac3blk@r.postjobfree.com

Karen Apio

Budget Analyst

P: 719-***-****

E: ac3blk@r.postjobfree.com



Contact this candidate