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Microsoft Office Engineer

Austin, Texas, United States
November 14, 2017

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**** ******** ***** § Austin, TX 78735 § Phone: 512-***-**** §


Proficient IT professional searching for a position in a team environment permitting me to demonstrate and continue to build expertise in systems/network administration and IT support.


Multi-certified technology professional with 20+ years of experience in enterprise computing development, testing and implementation environments.

Expert in gathering, analyzing, defining and re-engineering business and technical requirements, processes and workflows.

Healthcare industry technology solutions inclusive of secure networks, HIPPA healthcare information, HL7 data collection, practice office & billing management systems, point of care data collection, and executive dashboards.

Numerous iterations of enterprise hardware and software planning, design & implementation.

Microsoft network domain & Windows server (all versions) administration.

Disaster recovery, fail-over, redundancy design & implementation.

Integrated and configured numerous medical hardware devices, networks and systems.

Biomed technician and surgical electronic specialist.



MDI Achieve Matrix Care, Microsoft SQL & Sharepoint, Symantec Ghost, Microsoft Visio, LogMeIn Remote Administration, Microsoft Office.


Windows (all client & server versions), VOIP & Hybrid Telecommunication Systems, Symantec Ghost/Endpoint, Advanced Browser Configurations, DOS/XML Scripting, Multiple Cisco VPN, ISCSI Technology, iPhone Configuration Products, Microsoft Hyper-V, VMware, VMware Player.


SQL, DOS/Command Shell, HTML.



Microsoft Certified Professional (MCP #998090), Microsoft Certified Windows 2000 (MCP), Advanced Networking TCP/IP.


Alere Toxicology – Austin, TX 2015 to 2017

Network Administrator

Managed Microsoft 2008–12 Servers supporting 200 local and remote users in a VMware environment.

Supported PC data acquisition through laboratory instrumentation interfaces.

Imaged laptops and desktops using ghost and SCCM deployment.

Provided remote support for home-based and traveling users.

Deployed BitLocker hard drive encryption while assisting desktop engineering team. Manged VMware, Microsoft VMware and Hyper-V in a SAN multi-host Microsoft Server 2008 -2012 enviroment.

Senior Living Properties, LLC (SLP) – Grapevine, TX 2005 to 2015

Senior Systems and Network Engineer

Provided IT infrastructure analysis & leadership to 50 facilities across Southwest US. Included establishing long-range technical direction and capacity plans.

Managed large-scale enterprise migration projects, systems conversions and performance tuning and monitoring of applications.

Designed and deployed network Point-of-Care implementation across 40 clinics.

Designed & deployed an automated Time and Attendance system with biometric finger scanner verification that reduced errors & labor expense over 30%.

Managed Windows 2003 backend & Win7/XP Pro nationwide infrastructure deployment for 350 workstations.

Gathered and assessed needs from internal business units; created custom solutions to resolve system slowdowns, virus outbreaks and process bottlenecks; and developed functional specifications.

Dell Support & Refurbish Center – Austin, TX 2003 to 2005

Certified Dell Refurbish Technician

Responsible for refurbishing Dell servers, enterprise workstations, laptops & desktops returned from the consumer. Activities included replacing all interior components, chassis swaps and burning new OS and software content for resale or customer exchanges.

P-51 Computers and GT Synergies, LLC – Dallas, TX 1998 to 2003

Healthcare Improvement Technical Consultant - (part time)

Automated manual processes to drive gains in data tracking, accuracy, efficiency and profitability.

Developed streamlined procedures that decreased labor time and eliminated redundancies.

Developed and maintained VPN and auto-detect availability of remote access for over 100 facilities.

Presbyterian Hospital of Dallas – Dallas, TX 1990 to 1998

Biomedical Engineer (Cardio and Surgery Technician)

Installed and maintained all electronic medical equipment.

Developed cardiology testing interface to check electrical leakage levels with Treadmill & EKG stress machine.

Provided direct surgical assistance for laparoscopic, cardio and optical electronic technology.

Upgraded echocardiogram system reduced retrieval times from 15 to 2 minutes and saving over $250,000.

Implemented preventative maintenance medical equipment checklist reducing adverse surgical events by 25%.


SMU College of Applied Science – Microsoft MCSE Certification Training.

Pima Community College – Tucson, AZ

Applied Science Degree - Electronics Technology with concentration in Linear Technology.

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