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Customer Service High School

Location:
GP, South Africa
Salary:
10000
Posted:
November 14, 2017

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PERSONAL PROFILE

I am an energetic, ambitious candidate who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. I have a clear, logical mind with a practical approach to problem solving and drive to see things through to completion. I enjoy working on my own initiative or in a team. My greatest strengths are planning and organizing, relationship and network building, desire and potential to learn. I also relish challenges and working under pressure.

PERSONAL DETAILS

Date of Birth : 19/12/1990

Race : African

Gender : Male

Nationality : South African

Marital Status : Single

Dependants : 2

Driver’s licence : Yes

Criminal record : None

Health : Excellent

Languages : English, Zulu, Sotho

TERTIARY EDUCATION

Qualifications : National Diploma in Business Management

Institution : Boston Business College

Date Completed : Current

Final Year Subjects : Management Principals, Business Communications, Business Accounting and Finance, Marketing Management Principals, Introduction to Business Accounting, Practical Bookkeeping

SECONDARY EDUCATION

High School : General Smuts’ High School

Highest standard passed : Grade 12

Date Completed : 2010

Subjects : English, Mathematics, Afrikaans, Life Orientation, Business Studies, Biology

LEADERSHIP ROLES & INITIATIVES INVOLVED IN:

Deputy Head Boy : Selborne Primary School

Soccer Team Captain : General Smuts’ High School

Chess Club Member : General Smuts’ High School

Inter-Act Club : General Smuts’ High School

CERTIFICATES

Matric Certificate

Introduction to business accounting

Bookkeeping 1 and Bookkeeping 2

WORK EXPERIENCE

Company :Tradeway Promoters

Title : In-store Promoter

Period : May 2015-July 2015

Primary Roles & Responsibilities : Demonstrate and provide information on promoted products/services, submit daily reports on promotions and activities conducted by management, prepare signs, shelf labels for promotions and ensure its implemented in the store, respond to customer needs and requirements, deliver customer services in a courteous manner, distribute product samples, brochures, flyers to source new sales opportunities, set up promotional stands and stock products.

Reason for leaving: End of promotion

Company : A.G Cellular

Title : In-store Promoter

Period : July 2014-August 2014

Primary Roles & Responsibilities : Greet customers and ascertain what each customer wants or needs, maintain knowledge of current sales and promotions, policies regarding payment, exchange and security practices, keeping management informed by submitting activity and results reports.

Reason for leaving: End of promotion

Company : Peloyakgosi Catering

Title : Assistant Coordinator

Period : June 2010 to December 2012

Primary Roles & Responsibilities : Assisting in planning for

events/functions, liaising with clients, basic admin- recording data on spread sheets, filing, making copies, faxing, emails, typing, answering any customer query or referring them to management, invoicing, basic bookkeeping, placing orders, making payments, help team members overcome obstacles and simplify work, delegate work to team members, assist in decorating, making sure everything runs smoothly

Reason for leaving: Company experienced financial difficulties.

INTERESTS / SPORTING ACTIVITIES

Fashion

Arts and crafts/ Visual and graphic art

Music

Environmental Analysis

Business Research

Soccer/Fitness and Health

Travelling and Exploring

Reading

People/Social

SKILLS

Basic computer skills ( Internet, Ms word, Typing)

Customer service skills

Time management skills

Teamwork orientated

Good command of English- both written and verbal

Presentation skills

Ability to work shifts and/or long hours

Strong communication, interpersonal, leadership skills

Problem solving skills

Clear written and spoken skills

Excellent judgement and decision making

Excellent researching skills

Ability to take up responsibilities independently and work under minimal guidance

Creativity and Design

Sales and Marketing skills

REFERENCES

Name : Kaylee

Position : Project Coordinator

Company : Tradeway Promotions

Contact Numbers : 011*******/ 087*******

Name : Ms Selinah

Position : Supervisor/Cashier

Company : Pep Cell (Sebokeng)

Contact Numbers : 016*******

Name : Ms B.N Vilakazi

Position : Manager

Company : Peloyakgosi Catering

Contact Numbers : 082*******



Contact this candidate