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Human Resources Resource

Location:
Cleveland, OH, 44121
Posted:
November 15, 2017

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Resume:

Jeffrey Walker

Independent Executive Consulting - Human Resources & Talent Acquisition

Cleveland, OH 44121

ac3b98@r.postjobfree.com - 216-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Independent Executive Consulting

Human Resources & Talent Acquisition - 2016 - Present

• Working with clients in a variety of industries, mostly in early stage technology start-ups, to fill officer and executive level positions

• Develop nascent HR functions that align with the current and future strategic direction of the organization

• Coach founders on organizational design and talent development to ensure success for the start-up Human Resources Leader

Candescent Health - 2016 - Present

• Lead all aspects of Human Resources for this 100-person start-up specializing in workforce management tools to assist in creating efficiencies for Radiology practices nationwide

• Develop Candescent's culture and people to be its most valuable asset by implementing the people strategy and operating plan

• Own the build-out of the people infrastructure from talent acquisition to talent management, including on- boarding, total rewards, performance management and training

• Manage all administrative aspects of the human resource function, including, but not limited to payroll, employment verifications, personnel files and compliance

• Maintain knowledge of legal and government reporting regulations to ensure policies, procedures and

• reporting are in compliance

• Advise management in appropriate resolution of employee relations issues and provide coaching to the executive team on various aspects of organizational design and development

• Manage all benefits programs and stay current on constantly changing health benefits landscape

Implemented a new recruiting and on-boarding process for Software Development team that resulted in 4 new hires in a 6 month period, while increasing satisfaction and retention

Deftly managed a variety of sensitive employee relations issues that resulted in either increased employee engagement, or terminations with no negative legal outcomes Director of Human Resources

Oracle Corporation - 2015 - 2016

(previously known as TOA Technologies Inc., which was acquired in 2014) This Fortune 500 company is a $40 billion employer of over 135,000 employees and the second largest software company in the world.

Director of Human Resources - Transitional Role with End Date 2015 - 2016

• Led the entire HR portion of the acquisition process with Oracle as a member of the Executive Team

• Retained for 18 months to perform Talent Acquisition responsibilities for 3 divisions, including the incumbent TOA teams, during a peak hiring initiative to build out Oracle's Cloud-based business.

• Directed the collection, organization and audit of all HR data and metrics, including all historical employee data and files for the span of TOA's 11-year existence

Influenced the employee mapping and transfer process to record a 95% retention rate of employees migrating over to Oracle

Filled over 25 senior professional and management positions in a 6 month period Director, Human Resources

TOA Technologies Inc - Beachwood, OH - 2013 - 2015 Beachwood, OH

This Cloud-based Software-as-a-Service provider of mobile workforce management solutions is an industry leader in its space and grew by over 1200% in the last 5 years. Director, Human Resources 2013 - 2015

• Reporting to the CFO, led the human resource function for over 250 professional and management level employees and consultants in 15 countries globally

• Managed a team of recruiters and HR generalists as well as a budget of $500,000

• Responsible for all employee relations, including policy development and compliance, alignment of TOA's corporate goals and values with annual performance reviews, and investigation and resolution of employee performance and disciplinary issues

• Counseled C-Level Executives, VP's and Directors in conflict management and succession planning

• Utilized talent management tools and workforce analytics to instigate change and form new strategies

• Mentored new management in high-performance team building and leadership development

• Presented HR initiatives and data to Board of Directors and Executive Team

• Administered the annual merit increase and bonus payout process

• Performed salary reviews and compensation market analysis across job families annually

• Overhauled and built new hire orientation process to incorporate more executive presentations

Drove 2 major systems upgrades for HRIS and Performance Management applications

Discovered and resolved a major incentive compensation discrepancy that resulted in a savings of over- paid commissions in the amount of $625,000

Implemented an overhaul of variable and incentive compensation plans across all job families that allowed for tighter controls and more accountability

Developed and promoted TOA's first ever Employee Handbook and Policy/Procedure Manual Director, Talent Acquisition

- 2010 - 2013

• Headed the global talent acquisition function for our largest department and supervised 2 Talent Acquisition

(TA) Specialists during the highest peak growth period of our company's history

• Developed and executed a contingency labor workforce plan for managing our software implementation teams, resulting in improved utilization metrics and decreased EE turnover

• Instituted an employment branding initiative in conjunction with upgrades to our company website

Implemented 2 different Applicant Tracking Systems in a 4-year span to keep up with the growth and sophistication of our recruiting process

Recruited and hired over 250 people in a 2 year span across 17 countries

Reduced the amount of search firm fees from over 50% of hires to less than 10%, while increasing the number of hires sourced by employee referrals from under 20% to over 45% in a 2 year span Corporate Human Resources/Recruiting Manager

U.S. Cotton, LLC - Cleveland, OH - 2007 - 2009

- Cleveland, OH

A division of a $1billion yarn manufacturer, USC is the largest cotton consumer products manufacturer in the world.

Corporate Human Resources/Recruiting Manager 2007 - 2009

(Downsized due to acquisition)

• Managed aspects of Human Resources including recruiting, retention, compensation, benefits, employee relations, corrective action processes and policy development/revision for over 750 employees and 3 direct reports in 3 locations across the US

• Developed and managed the recruiting process for the entire company, including the policies, all reporting and compliance and a $200,000 budget

Implemented interviewing processes and recruiting metrics that resulted in a savings of over $250,000 from 2007 to 2008

Reduced turnover in the Cleveland plant by 60% though an entire overhaul of the New Hire Orientation, On-Boarding and Training Programs

Conducted job analyses, evaluations & created/revised job descriptions for over 25 exempt jobs

Administered the benefits plans over 350 employees in 2 locations Talent Acquisition Manager

John Deere - Cleveland, OH - 2006 - 2007

Cleveland, OH (NYSE: DE)

A division of John Deere, a $28 billion manufacturer & distributor of agricultural equipment & services, JDL is the national leader in the sale and distribution of landscaping, lawn care and golf course products. Talent Acquisition Manager 2006 - 2007

(Downsized due to acquisition)

• Revamped, streamlined and automated the recruiting process for over 450 locations nationally

• Researched, selected, implemented and created training for a state-of-the-art Applicant Tracking System to support the hiring initiatives of over 120 remote hiring managers

Filled 250 positions around the country in an average of 37 days

Developed and implemented recruiting branding strategies by overhauling the internal and external career web pages and initiating vendor relationships with 5 new industry-related job websites, resulting in a savings of over $75,000

Human Resources Consultant (through The Human Resource Department) GrafTech International Ltd - Parma, OH - 2005 - 2006 Parma, OH (NYSE: GTI)

An $850 million global leader in the manufacture of graphite and carbon based products. Human Resources Consultant (through The Human Resource Department) 2005 - 2006

• Provided strategic and tactical HR advice and implementation assistance related to a number of performance improvement initiatives pursued by HR and other senior executives in the company

• Assisted with the development and implementation of over 30 policies and procedures to support the recruitment, hiring, compensation and performance appraisal of personnel

Managed the entire in-sourcing of the accounting function, which resulted in a cost savings of over $1.7M dollars

Member of the HR Team that led GrafTech to earning its first ever North Coast 99 Best Places to Work Award in 2005

Senior Human Resources Specialist

Ernst & Young LLP - Cleveland, OH - 2003 - 2005

- Cleveland, OH

A $16 billion global professional services firm that specializes in audit, tax and transaction advisory services. Senior Human Resources Specialist 2003 - 2005

• Formed strategic partnerships with internal clients to maintain an in-depth understanding of all aspects of recruiting, selection and retention for the corporate business units in 18 cities and a national business unit of over 200 employees

Developed a comprehensive training program on behavioral interviewing techniques and facilitated the rollout of the program to the entire business unit that resulted in a 23% decrease in time-to-fill

Filled over 150 exempt/non-exempt openings in an average of 45 days in a 2-year span EDUCATION

Bachelor of Science in Industrial/Organizational Psychology John Carroll University

CERTIFICATIONS/LICENSES

Professional in Human Resources (PHR)

2009-01 - 2018-06



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