Resume

Sign in

Customer Service Assistant

Location:
Fairfax, Virginia, United States
Posted:
November 13, 2017

Contact this candidate

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

DINARA SHARIPOVA

**** ***** ******, ***, ******, VA 22102

Home: 571******* - Cell: 571******* - ac3aud@r.postjobfree.com Driven Executive Assistant adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives.

MS Office (Word). Type 75 WPM

Access

Excel

PowerPoint

Outlook

Results-oriented

Strong interpersonal skills

Excellent planner and coordinator

Data Entry

Multi Task

Customer Service

Self-directed

Accurate and detailed

Dedicated team player

Business Consulting

Appointments

Travel Arrangements

01/2010 to Current Executive Director Assistant

TYSONS INSTITUTE – VIENNA, VA

Developed and maintained an alert system for upcoming deadlines on incoming requests and events.

Processed travel expenses and reimbursements.

Supported the human resources department in the annual employee review process to manage performance merit increases.

Frequently used word processing, spreadsheet, database, and presentation software. Developed and maintained an internal client filing system. Managed the CEO's complex and frequently changing travel arrangements and coordinated the pre-planning of trips.

01/2005 to 01/2006 Executive Administrative Assistant Ministry of Agriculture, Astana, Kazakhstan – ASTANA, KAZAKHSTAN REFERENCES

EDUCATION

Directed administrative functions for the directors, principals, consultants and key managers.

Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum. Coordinated dealer visitations, company special events and other employee morale functions.

Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.

REFERENCES AVAILABLE ON REQUEST

2009 Certified in Computer Information Systems - Tysons College, 2007-2009

*Certified in Business Administration:

Stratford University -

2005 Master of Arts:

Karaganda State University - Karaganda



Contact this candidate