Divya Joshi

978-***-**** ac3atg@r.postjobfree.com

Professional Summary:

Over 9 years of hands-on experience in project management skills to manage IT projects in Healthcare and Insurance domains.

Excellent understanding of Software Development Life Cycle (SDLC) and STLC (Software Testing life cycle)

Practiced in clarifying business requirements and be a liaison between Business and Technical team.

Proven ability to effectively plan, coordinate and meet deadlines of multiple projects

Regression Testing, Functionality Testing, System Testing, Stress Testing and Integration Testing

Comprehensive knowledge of mainframe programming, test plan, regression testing, and techniques

Extensively used the tools such as XPEDITOR, QMF, ENDEVOR, SPUFI, File Aid, TSO, and ISPF

Good knowledge of Mainframe Batch and online Programs

Testing with Batch programs and executed using JCL

Strong understanding of Agile, Scrum, Waterfall, V-Model SDLC methodologies to support software releases

Experience in Bug Tracking Tools such as HP ALM, JIRA

Exposure to:

Project Management Tools: HP Project and Portfolio Management, HP Service Manager, MS Project, MS Visio, MS Office, Advanced Excel, Rational Rose, rational Requisite Pro

Languages: COBOL, JCL, MQ, SQL,CICS

Data warehousing Tools: Informatica Power Center, Data warehousing Concept

Databases: DB2, Oracle 10g

Operating System: Windows, Linux, Mainframe Z/OS,

Tools: TSO/ISPF, File-Aid, File Manager, Endeavor, SPUFI, Expediter, IBM Debugger, IBM Rational ClearQuest, JIRA, HP ALM, Abend-Aid, SoapUI, QMF, Xpeditor/TSO, Changeman, ISPF

Domain: Healthcare & Insurance

Experience Summary:

Mainframe Tester/ QA Analyst

Jan’15-till date

Erie Insurance, Erie PA

Environment: MVS, COBOL, CICS, DB2, IMS DB, CICS, JCL, Endevor, File Aid, XPEDITOR, MQ Series, SPUFI, TSO, QMF, ISPF.

Roles and Responsibilities:

Responsible for understanding the scope of the project and requirements gathering

Interaction with internal clients for detailed requirement gathering and analysis of the work requirements

Coordinate cross-team planning and development of test deliverables at project level for end-to-end testing of complex initiatives such as Test Plan, Test Cases, Test Schedule, Test Strategy

Developed Test Plans, Test Cases, Test Strategy, Traceability Matrix and Test Environments

Analysis of data both on Mainframes and SQL Server database

Experience in developing a business based Functional Test Scenarios, User Interface, Business Requirement Analysis, System Specification Analysis, Testing Methodology and Test Plan Formulation

Analyzed business requirements documents to get a better understanding of the system both on technical and business perspectives

Researched and reported software defects and logged them into Jira defect tracking.

Validated the Data on Mainframes using QMF and SPUFI

Performed Online, Batch QA Manual Testing

Worked on Cobol,DB2 for Testing needs

Performed White box testing using COBOL

Testing Mainframe applications for modifications and enhancements

Experience in making process flow diagrams and data flow diagrams to document business processes and user documentation

Experience in Business reviews, Functional and System Level Requirements and Design implementation

Technology Analyst

Jan'13- Sep'14

Client – Infosys / AETNA, India

Environment: MVS, COBOL, CICS, DB2, IMS DB/DC, CICS, VSAM, JCL, Natural, Endevor, File Aid, XPEDITOR, MQ Series SOAPUI.

Gathered project specific requirements, review them with functional and system level requirements and come up with designs for software applications

Worked as module lead and was involved in all phases of the project lifecycle including documentations review of high-level and low-level design (APLC, UTP, DD, and ITP) for middle Tier application

Developed use cases, test scenarios, test cases for testing the functional requirement

Created and tested system programs in QA/Test environment by optimizing the existing QA environment

Worked on projects to support infrastructure and re-usable enterprise business services to accelerate interface development and software delivery

Created test plans for unit/functional/integration-testing of an end-user application that connected to various insurance related functional domains

Involved in interaction with business users and functional team across sites to coordinate implementation activities for scheduled releases

Worked on standard quality of end products by testing under various testing environments for clients and business sponsors

Arranged and coordinated test environment, including various browsers to test the functionality of browser-based interfaces

Filed and reported defects during the release cycle

Prepared Daily Status Report (DSR), Weekly Status Report (WSR) and majorly involved in Quality Assurance standards and processes

Managed team for various project level deliverables for reviews, estimations, service assignments, implementation and day-to-day service level issues

Senior Software Test Engineer Mar'11-Dec'12

Client – Infosys / AETNA., India

Environment: MVS, COBOL, CICS, DB2, IMS DB/DC, CICS, VSAM, JCL, Endevor, Adabas, File Aid, File Manager, QMF, Informatica, XPEDITOR, MQ, Web Services

Analyzed user requirements and developing test plans, test cases, and test procedures to test the functionality.

Gathered project specific requirements, review them with functional and system level requirements and come up with designs for software applications.

Worked as module lead and was involved in all phases of the project life cycle including documentations review of high-level and low-level design (APLC, UTP, DD, and ITP) for middle Tier application.

Test the batch/on-line application module(s) to verify whether the changes meet the new business requirements.

Designed and tested screens, tables and reports.

Prepared detailed Test Plan & Test Cases by understanding the business logic & user requirements.

Testing with Batch programs are compiled and executed using JCL.

Created manual Test Cases in HP ALM based on Release

Created traceability matrix between requirements and test cases.

Planned and Managed Test schedules using Release Dates.

Involved in documenting and maintaining quality process.

Wrote Test scripts for Regression testing.

System testing of all online screens and batch programs.

Analyzed the data using QMF.

Compared the Test files with the Production files.

Involved in test case walkthrough with users and getting signoff from users.

Responsible for making modifications and enhancements to the existing JCL.

SQLs are written using QMF to query the DB2 database on mainframe.

Worked closely with development team in resolving bugs and verified and closed bug reports once they are resolved.

Debugging the application in Xpeditor/TSO and made changes to the values according to Test Cases such as Test condition and Expected results..

Used Test Director for managing the business requirements, test plans, test labs and test Defects.

Software Programmer Analyst

Mumbai, India

Client - HUMANA Inc., India

Environment: MVS, COBOL, CICS, DB2, IMS DB/DC, CICS, VSAM, JCL, Endevor, Adabas, Changeman,File Aid, XPEDITOR, TSO

Jul’08-Feb’11

Worked in Waterfall and Agile software development environment to develop services and applications for Health Insurance domain

Worked on all phases of SDLC such as requirement analysis, design, testing, and UAT

Developed applications to report insurance policies sold, license validations, commission statements and bonus calculations

Monitored monthly batch cycle jobs to support agent records to track daily insurance policy sold to clients

Monitored bi-monthly batch cycle jobs to calculate commissions of insurance agents

Developed test cases and system test plans to validate the jobs as per release cycle

Developed and maintained test scripts for release management as well as documented all phases of QA Process

Involved in production support activities, code analysis, change modification and resolution of client issues.

Responsible for understanding the requirements, design, and implementation activities for Claims applications

Involved in mapping and verification of reformatted file data for Claims

Worked on complex projects involving payment of insurance

Created and analyzed documents corresponding to high-level design

Created process diagrams, detailed level designs, use cases and test plans

Academics:

Aug’04-Jun’08

Graphic Era College of Engineering - H.N.B. Garhwal University Dehradun, India

Bachelor of Technology (Electronics & communication) GPA - 3.5/4.0

Certifications & Training

Certified in U.S. Healthcare E1 Certification from Syntel Ltd.

Certified in Foundation of Health Care Insurance.

Certified from Edureka.com in Informatica.

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