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Customer Service Pharmacy

Location:
Las Vegas, Nevada, United States
Posted:
November 13, 2017

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DINA HAILEYESUS

**** ***** ***** ***.

Las Vegas, NV 89178

(702)***-****

ac3ar8@r.postjobfree.com

OBJECTIVE: To contribute to a pharmacy team as a pharmacist who serves the needs of a diverse patient population, while gradually increasing my clinical role over time.

LICENSURE: Ohio, Nevada, Georgia

SUMMARY

Highly qualified pharmacist with over 10 years of experience blending pharmacy services with management and administrative experience in retail settings.

Demonstrated versatility in adapting to ever-increasing complexity in the healthcare industry

Efficient in counseling and educating patients on prescriptions and competent in handling order for various drugs in a timely manner

Flexible in quickly mastering new technologies and information systems.

EDUCATION

Bachelor of Science in Pharmacy, 2001

Ohio State University in Columbus, Ohio

PROFESSIONAL EXPERIENCE

02/2012-05/2016 Compounding pharmacist, Anazao Health, Las Vegas, NV

Receive and process compounding medications order

Check weight and formula of chemicals in the right amount to prepare doses

Monitor technicians if they are following safety and USP guidelines for mixing compounding medications

Feed physicians’ queries and request

Provide consultation services to patient

Contributed valuable inputs in continuous quality improvement meetings

Customized medications by combining ingredients according to prescriptions

Conversed with patients and pharmacy technicians for custom orders

Prepared formula for custom medications following guidelines

Assisted in resolving compounding issues

09/2008 – 09/2011 Pharmacist, Kroger pharmacy, Atlanta, GA

Oversees all pharmacy procedures

Trains new personnel in pharmacy practices and techniques

Counsels and educates patients on medications and addresses any questions

they may have.

Consults physicians if any interactions arise while filling prescription for the patient

05/2003 – 07/2008 Pharmacy Manager, CVS pharmacy, Las Vegas, NV and Columbus, OH

Trains new personnel in pharmacy techniques

Acts as liaison between physician and patient

Counsels and educates patients on prescriptions and answers any questions they might have

Oversees all pharmacy procedures and manages a staff of ten

Counsels staff and patients

Consults with physicians

Purchases all pharmaceutics

Review prescriptions issued by physicians and other authorized

prescribers.

Prepare and dispense prescribed medications and other pharmaceuticals.

Determine ingredients needed for prescriptions.

Recommend alternative agents to physicians.

Identify problems, diagnose cause and determine corrective actions.

Answer questions and provide information to patients.

Provide daily follow up on counseled patients to assure compliance and

improved quality of life.

Recommend non-pharmacological therapies for patients.

Demonstrate techniques for glucose and blood pressure monitoring.

Make necessary daily interventions to increase the quality of life in

patients.

08/1997 – 08/2001 Intern, CVS pharmacy, Columbus, OH

Directly worked under a licensed pharmacist during my internship to gain

skills necessary for pharmacy practice.

Assisted the pharmacist in counting and preparing medications.

Observe pharmacists processing orders as well as verification of an order.

Observed the compounding

Prepared counseling sheets on various medications for education purposes.

Actively participated in filling and dispensing medications under

Supervision of a pharmacist.

Assisted in researching and adverse drug reactions and filing them.

SKILLS

Computer Software: Ms Office, EPRN, RX 2000,

Professional: Excellent Customer service/relations, outstanding team player, good decision-making capabilities and time management skill.

REFERENCE

Netsy Abebe RPh, (678) ***-****

Genet Negash –RPh, (678) ***-****

Mulu chokle –Rph, (702) ***-****



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