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Customer Service Executive Assistant

Location:
Phoenix, Arizona, United States
Posted:
November 13, 2017

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Melina Favors

P.O. Box *** Laveen, Arizona ***** 480-***-****

ac3ao2@r.postjobfree.com

EDUCATION

Arizona Summit Law School Phoenix, Arizona Juris Doctor January 2016 Awards: Deans’ List Recipient & Pro Bono Distinction Columbus State Community College Certificate of Paralegal Studies Columbus, Ohio September 2011 Awards: Deans’ List Recipient

GPA: 3.0

Central State University Bachelors of Arts English/Pre-Law Wilberforce, Ohio May 2006 BAR ADMISSIONS

State of Arizona January 18, 2017 Bar No. 0033845 EXPERIENCE

House Law Firm, P.C., Tempe, Arizona

Paralegal August 2017 – Present

- Handle individual pre-litigation & litigation caseload of personal injury clients

- Draft various pleading, including, but not to, complaints, summons, discovery requests and responses, and Rule 26.1 disclosure statements

- Attend and schedule depositions.

Hastings & Hastings, P.C, Phoenix, Arizona

Associate Attorney March 2017 – August 2017

- Handled individual pre-litigation caseload of personal injury clients.

- Responsible for all pre-litigation stages of case development. Oversaw initial stages of litigation.

- Supervised staff for the firms South Phoenix office. Wells Fargo Bank N.A., Chandler, Arizona

Operations Legal Specialist July 2016 – March 2017

- Processed a variety of summons and subpoenas requesting an appearance of a bank representative and/or customer bank records, including but not limited to IRS Summons, Federal and State Grand Jury, Administrative, State Civil and Criminal, and Search Warrants. United State Equal Employment Opportunity Commission, Phoenix, Arizona Legal Intern April 2016 – June 2016

- Assisted with class member interviews.

- Extensively researched and drafted legal memoranda concerning potential violations of Title VII of the Civil Rights Act of 1964, Age Discrimination Employment Act (ADEA), and American’s with Disabilities Act (ADA).

- Drafted and edited memorandum in support of application for order to show cause why a subpoena should not be enforced.

Community Legal Services, Phoenix, Arizona

Legal Intern/Volunteer August 2015 – December 2015

- Assisted with client interviews with attorney supervision. Melina Favors

P.O. Box 656, Laveen, Arizona 85339 480-***-**** ac3ao2@r.postjobfree.com

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- Drafted sexual harassment, and employment discrimination complaints, and appeals for unemployment insurance cases.

- Researched legal issues pertaining to the Age Discrimination Employment Act (ADEA), and American’s with Disabilities Act (ADA).

Pincus & Associates, Tempe, Arizona

Law Clerk April 2015 – July 2015

- Prepared and compiled demand letters and packets for settlement.

- Gathered medical and employment records, police reports, and insurance information.

- Assisted clients with property damage claims, providers, and personal injury protection issues (PIP). Maricopa County Superior Court – Juvenile Division, Phoenix, Arizona Judicial Extern for the Honorable Judge Pineda January 2015 – April 2015

- Observed various juvenile dependency cases.

- Researched and prepared legal memoranda pertaining to issues of abandonment, dependency, severance and adoption.

American Civil Liberties Union of Arizona, Phoenix, Arizona Legal Intake Intern August 2014 – December 2014

- Researched and drafted legal memoranda surrounding various constitutional violations of the First, Fourth, Eighth, and Fourteenth Amendments.

- Interviewed with clients and witnesses with attorney supervision, and created records of statements. Harvest Management Group, Reynoldsburg, Ohio

Executive Assistant January 2013 – December 2013

- Provided high-level administrative support to the Chief Executive Officer and direct day-to-day operations, providing fundamental support to a team of consultants.

- Successfully coordinated Leadership Summit, Monthly Management, Board and Staff Meetings, and the 1st Annual Harvest Management Group Fallapalooza 2013.

- Managed quality assurance providing excellent customer service to residents and upholding the standards of the company by conducting new tenant surveys and ongoing surveys. Debeneditto & Askar Law Office, Columbus, Ohio

Paralegal November 2011 – January 2013

- Developed strong transcribing dictation skills in regard to drafting reports for Guardian Ad Litem concerning juvenile dependency cases.

- Assisted clients in completing all necessary and supplementary forms required by the U.S. Citizenship

& Immigration Services.

- Drafted pleadings, briefs, motions, and appeals for deportation and asylum cases.

- Prepared, maintained, drafted and edited simple and complex petitions for dissolution of marriage, legal separation, parenting plans and child support cases. Rodier Law Offices, Columbus, Ohio

Paralegal Intern July 2011 – October 2011

- Assisted attorneys in the delivery of legal services to debtors in lawsuits filed against them by credit card companies, lenders, third party debt buyers, and other types of collection proceedings.

- Successfully maintained over 60 incoming cases per week, including but not limited to, filing answers, notifying opposing counsel of representation and confirming expectations and obligations with the client.

- Drafted various motions, memoranda, and maintained client databases using PCLaw.



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