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Manager Employee Relations

Novi, Michigan, United States
November 13, 2017

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Brian Shuler

276-***-**** /


With experience across several industries, highly skilled at delivering strategic solutions that drive stronger business results

Expert in employee relations, change management and employee communications

Exceptional record in employee advocacy and conflict resolution in hourly and salaried employee settings

Extensive global experience as trusted counselor to senior and all levels of management WORK EXPERIENCE

NSF International – Ann Arbor, MI March 2016 to present Global leader in testing and certification across several industries Principal HR Business Partner

Strategic partner and leadership coach for Water Systems and NSF China, delivering full range of HR support to increase employee engagement, development and succession planning, compensation planning and leadership development.

Vice President, Labor and Employment Relations Association, Detroit chapter Self-employed – Mooresville, NC 2015 – 2016

Strategic Employee Engagement Consultant

Providing pragmatic solutions to increase employee engagement. Member, Labor and Employment Relations Association, Detroit chapter Diebold, Inc. (DBD) – North Canton, OH 2013 - 2015 Global leader in self-service financial solutions and security systems Senior Director, Internal and Transformation Communications Recruited to lead global internal communications. Developed enterprise-wide communication strategy focusing on the great work of employees at all levels. These tactics increased employee engagement in company turnaround (as measured by McKinsey OHI survey).

• Redirected CEO tone of voice from formal to normal and managed all C-suite internal communication, resulting in 50% improvement in read / view rates of CEO messages.

• Led development and execution of annual leadership summits, resulting in senior leadership alignment with transformational strategies.

• Led communication planning for two strategic acquisitions to speed integration. Alpha Natural Resources (ANR) – Bristol, VA 2011 - 2013 Leading U. S. coal supplier

Director, Corporate Communications

Led communication strategy for top leadership to engage employees at all levels. Led communication strategies for acquisition of Massey Energy, including 90 executive visits to mine locations in first three days, rebranding Massey facilities and introducing employee engagement process.

• Delivered leadership summit focused on top leadership norms post-merger with Massey Energy.

• Increased visibility of industry-leading employee-centered safety process resulting in significant increases in employee ideas to improve safety and operations.

• Increased CEO engagement through town halls, roundtables, community projects, and worksite visits, resulting in favorable media coverage and employee engagement.

• Built a portal-based channel to facilitate regular leadership communications cascade. Brian Shuler Page 2

• Managed public websites; enhanced social media presence, achieving a ten-fold increase in Facebook fans.

• Led opening of industry-leading safety facility. Tag Communication Services – Newtown Square, PA 2010 Creative communication services agency

Consultant (contract employee) dedicated to SAP North America Led communication strategy to increase employee engagement. Air Products & Chemicals (APD) – Allentown, PA 2001 - 2009 Global leader in industrial gases and chemicals

Manager, Employee Communications

Led global employee communications, introducing effective employee feedback systems.

• Frequently visited terminals to engage drivers in improvement discussions.

• Oversaw daily on-line newsletter accessed by more than 85 percent of employees – 80% reported publication increased business IQ.

• Led strategies, planning and execution for acquisitions, divestitures, crises, and large-scale projects.

• Served as liaison to American Chemistry Council, leading planning and execution of highly visible tri-state events to build public awareness of industry.

Dell Computer – Nashville, TN 2000 - 2001

Leading computer company

Senior Communications Manager

Recruited to direct proactive integrated communication strategy to establish Dell’s footprint in TN. Created internal communication structure focused on positive employee relations. Significant time spent with assembly and logistics employees to increase engagement. Supervised public affairs. Holcim US – Dundee, MI 1997 - 2000

Global leader in cement

Manager, Internal Communications and Training

Created and executed strategic and tactical employee communication plans to unify business units into one company. Created company’s first positive employee relations strategy. Regularly visited 10 major operations and 70 terminals to listen to employees and offer pragmatic solutions to local leaders. Successfully defeated Operating Engineers organizing drive at South Chicago facility. Owens Corning (OC) – Toledo, OH 1996 - 1997

Global leader building materials and composites

Communications Leader, SAP

Recruited to lead strategic plan, using full range of face-to-face, print, and intranet tools to increase understanding of global SAP deployment benefits. Employees reported to SAP training with full understanding of expectations and benefits. Tools were benchmarked by leading companies and featured at industry events. Brian Shuler Page 3

United Technologies Corporation (UTX), Hartford, CT 1980 - 1996 Fortune 50 global technology leader

Manager, Communications and Government Relations (UT Automotive) 1993 - 1996 Manager, Employee Relations, Input Controls 1991 – 1993 As HR leader for business reporting to VP/GM, led all HR activities including employee relations, recruiting, succession planning, compensation planning. Managed HR managers at locations in U. S. and Mexico. Manager, Employee Communications 1989 - 1991

Led development and execution of employee involvement/quality circle programs at operations in U.S., Mexico and Spain. Built positive relations strategies in partnership with other UTC divisions. Ombudsman, handling confidential feedback system and ethics issues.

Public Relations Representative, Pratt & Whitney (Division of UTC) 1988 - 1989 Senior Editor 1986 – 1988

Managed employee communications, introducing innovative tactics to increase engagement. Responsible for labor negotiation communications.

Labor Relations Representative 1980 - 1986

First at Pratt & Whitney’s E. Hartford, CT, plant (18,000employees) and later at its Middletown, CT, plant

(4,000 employees), I walked the shop floor to resolve employee concerns and handle grievances. Open shop, IAM-represented, three-shift machining and assembly operations. Checkoff averaged 65%. Managed grievances from initial receipt to arbitration, providing counsel on how to resolve at each step. Provided essential feedback to contract negotiations and managed strike preparation activities. EDUCATION

Bachelor of Arts (BA) in Communication Arts, University of Hartford, West Hartford, CT Liberal Arts coursework, Albright College, Reading, PA

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