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Motivated, Leadership, Customer Service, Trainable, Companionable

Oakland, California, United States
November 14, 2017

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Jonathan Sho Silvan

**** ******** ****. *******, ** 94619 C: 707-***-**** Summary I am a very motivated individual with the desire to learn and excel in challenging, dynamic, and fast-paced environments. I want to obtain as much experience as possible working with other people and to work in a position allowing me to demonstrate organization, customer service, communication, and project management.


Motivated Customer Service

Leadership Companionable

Hard Working Good Time Management

Highly Dependable Fast Learner

Trainable Results – Oriented

Bilingual: English and Japanese (understand Japanese) Experience Cashier/Clerk March 2016 to Current

CVS Pharmacy – Alameda, CA

Greeted and helped customers

Worked on sales and stock (load)

Rang up purchases at register; processed payments and closed transactions

Handled customer’s issues; answering questions about products, policies, and services Stock Associate Feb. 2016 to Mar. 2016

Abercrombie & Fitch – San Francisco, CA

Greet and help customers

Pulled clothes from stock room to take to sales floor associate for the customers

Checked stock for products

Folded/Hung/Tidied up clothes and tables on sales floor Professional Technical Specialist June 2015 to Sept. 2015 County of Alameda Auditor Controller Agency – Oakland, CA

Vitals Department

Record documents

Collect fees and taxes (process payments and close transactions)

Maintain general index and microfilm record

Maintain vital statistics for birth, death, and marriage records

Filing various documents

Mail Department

Organize and sort mail to different departments of Agency

Record mail brought in and sent out

Scanning Department

Scan documents (every document signed) into system

Clean and organize documents

Waiter/Host/Busser Dec. 2014 to Feb. 2015

Matsuri Japanese Restaurant – Vallejo, CA


Welcomed and helped visitors to their tables

Rang up customer’s checks (processed transactions)


Took orders (dine in and to go)

Took food to customers and provided customer service


Cleaned and set tables

Prepped food for servers to take food to customers Volunteer – Oakland, CA Aug. 2013, Jan. 2014, Apr. 2017

Helped clean Sausal Creek

Helped clean Lake Merrit (2x)

Mover July 2012 to Mar. 2013

Magic Moving Company – Walnut Creek, CA

Moved furniture (weight from 1 lb. to 500 lbs.) and provide customer service

Safely packaged and wrapped all furniture and household objects

Organized all furniture into truck

Volunteer May 2012

Community Service – Walnut Creek, CA

Helped work at Walnut Creek Horse Faire

Cashier (processed transactions)

Directed and lead people to different parts of the faire

Leader of multiple stations

Organized displays, built posters, constructed gaming areas

Assisted Coordinator of Horse Faire

Assistant Instructor Jan. 2006 to Jan. 2015

Camp Danzan Ryu (Martial Arts Camp) – Ben Lomond, CA

Helped teach Karate (including people who are visually impaired and mentally disable)

Set up mats and close down (moving mats and furniture) Volunteer Dec. 2010 to Dec. 2011

Charity Service – Richmond, CA

Donate presents to people from low income families

Handed out food and clothes to the homeless

Education Masters of Business Administration Aug. 2017 to Current Holy Names University – Oakland, CA

Bachelor’s Degree in Business Managements Aug. 2013 to May 2017 Holy Names University – Oakland, CA

Minor Degree in Criminology

Holy Names University – Oakland, CA

A’s and B’s Student

Dean’s List

High School Graduate

Benicia High School – Benicia, CA

A’s and B’s Student

Honor Roll every year

National Honor Society

Extra-Curricular Activities

Martial Arts (2nd Degree Black Belt in Karate and Black Belt in Jujitsu) 2004 to Present

Starter at Holy Names University NCAA Division 2 Soccer 2013 to 2017

Captain of Futsal Team (3x National Champion) 2010 to 2012

Captain of Traveling Soccer Team (Ranked Top 20 in Nation every year) 2007 to 2012 References Neil Rodriguey (Store Manager) 415-***-****

Rasie Ramos (Assistant Manager) 510-***-****

Devonte Foster (Supervisor) 510-***-****

Laura Briones (Department Manager) 510-***-****

David Frank (Head Soccer Coach) 530-***-****

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