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Customer Service Assistant

Location:
El Paso, Texas, United States
Posted:
January 31, 2018

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Resume:

OLGA ROMERO

*****SMOKEYPOINT

ELPASO,TX*****

915-***-****

OBJECTIVE

Obtain employment with company where I may best utilize my skills and contribute to company’s success through providing recognizable customer service and exceptional people skills for the benefit of both the establishment and its customers.

SKILLS

Able to adapt within a high pressure environment

Versatile, good multitasking skills and can work more than one area / function as needed.

Developed communication and team-building skills through volunteering.

Dedicated and Exceptional Customer Service and communication skills in dealing with patients, insurance companies, physicians and hospital staff to effectively perform duties.

hard working to assure patient care is always a priority

Budgeting, Record Keeping and file maintenance

Computer skills, Office, Excel, Windows, PowerPoint WORK HISTORY

Health Unit Coordinator / Patient Care Technician 04/01/2011 to present Bostwick Laboratories 3100 N Lee Trevino Ste G

Patient Care Technician - Pediatrics

Duties Included :

Lab draws

Performing electrocardiograms

Nursing assistant duties

Primary functions include:

Contacting physicians for consultations

Receiving patient reports from ambulance in route

Discharging patients electronically from hospital system

Responsible for EDO forms

Transportation of patients to inpatient rooms

Room assignments

Primary functions include:

Scheduling Management

Triage patients

Lab draws

Preparing Nursing Notes for next day patients as well as pulling charts

Responsible for incoming physician orders, referrals, and patient information

Working closely with patient registration

Nursfinders 11/2010 to

3/2011

Lab draws

Performing electrocardiograms

Nursing assistant duties

Room assignments

Nurse Assistant 2008-2011

Physcians Hospital 1416 George Dieter Dr el paso

Tx 79936

Nurse assistant, help patients before surgeries, help with daily tasks, assits with open heart surgeries, transport patients to rooms

EDUCATION

El Paso Community College

2012

Aladdin Beauty College

1997

Phlebotomy Certification / Electrocardiogram Certification Goddard High School

1992

High School Diploma



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