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Customer Service Desktop Support

Location:
New Haven, Connecticut, United States
Posted:
January 31, 2018

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Resume:

STEPHAN CICERON

*** ******** ***, *** ***** CT - 203-***-**** / Home 203-***-****

ac39tu@r.postjobfree.com

OBJECTIVE: Integrate a team with the aim of bringing all of my efforts into a company in which could profit my hard work; all my theoretical and practical training within your institution.

PROFESSIONAL EXPERIENCE

THE INITIATIVE CENTER (HAMDEN, CT) October 2017-Present

IT Technician

IT support; Setting up hardware, maintaining and repairing technological equipment; i.e. routers or peripheral devices, web design

NEXUSTOURS (BAHAMAS TOURISM) - November 2015- December 2016

Customer Service/ Sales and French Representative for many travel agencies ie, Cheap Caribbean, Vacation Express, Sun wing, Orbitz, etc.

NATIONAL TELECOMMUNICATION NATCOM (HAITI) - March 2011 – July 2013

NOC Department Technician

Network System Monitoring / Division NSS & BSS

VALERIO CANEZ (HAITI) - December 2010 to February 2011

IT department / Assistant

PC troubleshooting, Network support

QUALITECH MULTI-SERVICE (HAITI) June 2008 - January 2010

Staff Technical Manager

PC Troubleshooting and other electronics + Graphic designing

GROUPE KEMALC & RGCRH / CONTRACTOR COMPANY (Haiti) 2006 - 2010 on call

Working as PC and Network Technician

EDUCATION

Associate Program in IT 2005-2007 (Haiti-Tec) Port-au-Prince, Haiti

Associate Program in Telecom 2007-2008 (Haiti-Tec) Port-au-Prince, Haiti

ADDITIONAL SKILLS (Seminary)

Marketing

Entrepreneurship /Project

Logistic & Warehouse

LANGUAGE

ENGLISH – FRENCH - CREOLE and great understanding of Spanish

REFERENCE: Theresa Miller-Jellison; Glen Jellison (Pratt&Whitney Employee)



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