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Procurement Operations Manager

Bronx County, New York, United States
January 30, 2018

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Cindy Algarin

Bronx, NY ***** • • 914.***.****

Administrative Operations, Procurement, Project & Intellectual Property Management

Renowned professional with more than 18+ years, procurement, project management, customer service and administrative operations skills

Key Qualifications

Highly skilled procurement specialist with a solid ability to manage operations seamlessly and harbors comprehensive experience and insight into copyright laws and legal contracts.

Adept at administering multi-projects concurrently, fostering strong communications with key stakeholders and exceeding project management outcomes, giving meticulous attention to detail, and reaching all targets.

Able to oversee and resolve complex situations, foster effective professional relationships, prioritize and make difficult high stakes decisions, and meet strict deadlines.

Maintains and expands in-depth product and production process knowledge, successfully works well with others, implements winning strategies, and continually exceeds all expectations.

Highlights of Expertise

Project Management

Vendor Management

Administrative Operations

Inventory Management



Customer Service

Sourcing, Planning, & Logistics

Professional Experience

Wyndham Worldwide, Wyndham Vacation Ownership – New York, NY 2016-2017

Administrative Operations Manager, (2016-Present)

Conceptualizes and implements winning budget management strategies for $25M annually, upholds all fiscal expectations, and conducts financial analysis and risk assessments. Determines budgets and required staffing, collaborates with executives on cost variances, and oversees all expenditures. Oversees recruiting, onboarding, specific training, accounting, and contracts.

Selected Contributions:

Achieved a 94% superior rating in FY17 for the international audit.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Successfully created clearly defined expectations and procedures for employee performance that encompassed: targets, training, adherence to policies, and recognition and awards.

Directed special project IT support, renovations, and relocation for a 30,000 sq. ft. facility.

Pearson International – White Plains, NY (2014-2016)

Intellectual Property Manager

Investigated and determined project P&L costs for sustainability, collaborated with other managers, researched financial data and potential expenditures, and evaluated requests related to rights and permissions. Managed local printings and sought out areas for cost efficacy and punctuality.

Selected Contributions:

Met stringent copyright permission requirements, oversaw the complete process of custom editions, and ensured rights for photos and texts, as well as upheld the entire life-cycle of obtaining privileges.

Harvested pertinent logistics related to domestic customization, procured project supplies, dealt with vendors needs, and established site licenses.

Abided by all copyright laws, author rights, legal contracts and company policies.

Supervisor: Procurement Operations & Custom Publishing, Intellectual Properties Coordinator, (2012-2014)

Directed operational aspects of projects, ensured punctuality, procured needed supplies, and maintained inventory. Maintained organized schedule, built positive connections with vendors, and managed budgets.

Selected Contributions:

Kept meticulous records of pertinent logistics, sought out best pricing and product quality, and upheld strong partnerships with global affiliates.

Warranted that all products adhered to optimal standards and followed all policies and laws.

Analyze vendor quotes and select products from suppliers based on price and quality.

Review purchasing agreements to find errors, detect commissions, identify price changes and eliminate duplication

Senior Procurement Sourcing & Planning Specialist (2007 – 2012)

Selected Contributions:

Analyzed spend and identified profit-boosting opportunities including one where Pearson saved $1.3 million in spend where I’d initiated negotiations with a new cover supplier.

Led multiple contract negotiations with preferred suppliers, collectively reducing annual expenses by $200,000.

Cut the average project cycle time in half by implementing step by step custom procurement cycle.

Additional Pearson International Roles:

Operation Specialist (2003 – 2007)

Manufacturing Coordinator & Media Buyer (1999 – 2003)

Educational & Credentials Background

MBA: Strategic Management • Strayer University

BBA: Contracts & Acquisitions • Strayer University

AAS: Business Administration / Office Systems Management • Berkley College, New York

Technology: Platforms-Google Chrome, Windows XP, Firefox, Safari • Programs-Microsoft Suite 2013, Google Applications, Adobe Acrobat X Pro

Business Systems-Business Objects™, AS/400, PIMS, SAP, HEPM, PRISM, BrioQuery, Concur™, Hyperion, PeopleSoft, Oracle, SuccessFactors, Sharepoint

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