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Active Directory Desktop Support

New York, New York, United States
January 30, 2018

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Jean E Midy

E-mail : Phone : 718-***-****

***** ***** **, ******, ** 11434

Professional Profile

Summary: Motivated individual with excellent communication skills. Proficient in project management, as well as hardware and software setup, configuration, and management

Summary of Skills

Ability performing software upgrades and configuration enhancements

Proficiency in the use of hand tools, including various punch tools, test equipment, drills & saws

Mac OS

Android OS X86 and higher Telephone, and radio systems, Voice Over Internet Protocol system

Profound skill in soldering and component repair

Thorough knowledge of testing equipment including service monitor, oscilloscope

Strong experience in installing video camera and security alarm systems

Extensive sales knowledge and experience

Specialist in cat 5, cat 6, cat 3, RJ6, RJ11, RJ45, R4J58, RJ59

Advanced level of electronic soldering

Work experience

Federal Aviation Administration (FAA) May 2015 - Present

Airway Transportation Systems Specialist: Environmental Systems, Queens (JFK), NY

Salary: 70,000.00 USD Per Year

Hours per week:40

John F. Kennedy International Airport – Queens, NY

Responsible for electrical/mechanical equipment supporting facilities on and off JFK airport within the network of the National Airspace System.

Preform preventive and corrective maintenance on

Medium Intensity Approach Landing System (MALSR)

Precision Approach Path Indicator (PAPI)

Approach Lighting System (ALS)

Visual Landing Aids (VLA)

Diesel engine generators and transfer switches with in ground and above ground tanks

Uninterruptable power supply (UPS)


Environmental Remote Monitoring System (ERMS)

Hold current Public Trust security clearance

Series & Grade: FV-2101-F/F

Radar: Airport Surveillance Radar, Air Route Surveillance Radar, Air Traffic Control Beacon Indicator, Airport Surface Detection Equipment and Terminal Doppler Weather Radar, Multilateration, IFF

Navigational Aids: Instrument Landing Systems, Very High Frequency Omnidirectional Ranges, Doppler Very High Frequency Omni Directional Ranges, Tactical Aircraft Control and Navigation, and Distance Measuring Equipment (Complete Flight checks for certain systems)

Communications: Motorola, ITT or General Dynamics radios, UHF, VHS, Satellite communication systems, Radio Communications Link Repeaters, Low Density Radio Communications Link Repeaters, Small Tower Voice Switches, Enhanced Terminal Voice Switches, Rapid Deployment Voice Switches, Digital Voice Recorder Systems, and Digital Audio Legal Recorder

Automation: Automated Radar Terminal System, Direct Access Radar Channel, En Route Automation Modernization, Standard Terminal Automation Replacement System, Oceanic Display and Planning System, operation and maintenance of industrial computer and associated LAN/WAN systems, and systems diagnostics.

Rosco Vision Systems September 2013- April 2015

Salary: 50,000.00 USD Per Year

Hours per week:40

9021 144th PL, Jamaica, NY 11435 United States

Electronics Field Engineer

Design of electronic products, components, and wiring harnesses

Confirm electronic components’ capabilities and quality by designing testing methods

Create schematics and technical application notes

Coordinate details and design criteria with our mechanical and industrial engineering team members

Track and investigate customer/warranty issues to determine root cause and best course of action to resolve

Prepare and supervise implementation of quality test procedures and reports

Provide phone and on-site client support for equipment installations and roll-out of fleet safety systems

Author and edit User Manuals, Installation Guides, Best Practices, and other aids

Provide in-house engineering support to manufacturing, sales, and purchasing departments

Work Market February 2013 - Present

Salary: 150.00 USD Piece work

Hours per week:15

240 W 37th New York, NY 10018

New York, NY 10018 United States

Contractor/Telecom Engineer Tech

Install and service all types of electronics equipment at both clients and regional offices.

Perform jack installation, cross-connections, patch panel implementations and service work

Identify and resolve complex telecommunications problems for a variety of end users, and recommended and implement corrective hardware solutions to meet establish service levels.

Repair all types of Pcs problems and networking for end users

Document instances of software and hardware failure, repair, installation, and removal, and other work requests

Check cable wires, poles and amplifiers for problems Configure and Repair Commercial CCTV Systems

Repair of TVs and Home Theater Accessories

NY City MTA/ESP/Cubic companies June2013 - January 2014

Salary: 20.00 USD Per Hour

Hours per week:40

12755 Flatland Ave

Brooklyn, NY 11236 United States

Transit electronics installation technician

Installed electronic components and cabling in NY MTA buses at different garages in Manhattan, Brooklyn, and Queens.

Installed WIFI and GPS in all the buses.

Installed BHS box unit for future debit/credit card payment.

With SIRI (service interface for real time information) installation commuters can track all the time where the buses are.

Utilized troubleshooting skills to solve complex equipment problems.

Responsible for installed, administered and maintained on board communications and navigation systems.

Supported test engineers with prototype hardware including cable and harness assembly, wiring, electrical and mechanical assembly, test and maintenance.

Installed electrical and electronic parts and hardware in housings or assemblies, using soldering equipment and hand tools.

Omni Tech Solutions Company August 2012 - August 2015

Salary: 75.00 USD Piece Work

Hours per week:30

55 Christina St PL, Little Ferry NJ 07643 United States

On-call computer desktop support technicians

Worked at Citigroup in NYC and NJ locations and other companies, helped with the installation, configuration and ongoing usability of desktop computers, Thin Clients, server, peripheral equipment and software

Assisted in maintaining LAN/WAN records and, as appropriate, telephone systems Cable

Performed network administration functions, set up network user Accounts/permissions, reset passwords, and administered group policies via DRA and Active Directory

Assisted with Network backup maintenance and scheduling

Performed basic networking maintenance functions such as user creation and assignment of rights and permissions.

Set up DHCP, DNS, IP, network traffic routing, WAN, LAN and Internet connectivity; some knowledge of remote access and VPNs

Performed hands-on fixes at the desktop level including installing and upgrading software

Clara Barton High School April 2003 - September 2013

Salary: 45000.00 USD Per Year

Hours per week:40

901 Classon Ave

Brooklyn, NY 11225 United States

Math Teacher

Taught courses in mathematics to secondary pupils, following the course of study adopted by the Board of Education and appropriate curriculum publications as guidelines in teaching individual course content

Communicated with parents on a daily basis to ensure the students maintain good attendance

Attended new software training every Monday like: Empower Achieve 3000, and SESIS

Maintained appropriate standards of pupil behavior, using behavioral management

strategies and techniques, including positive reinforcement and behavior shaping


Worldwide Flight Services JFK Int'l Airport September 2000 - February 2003

Salary: 39000.00 USD Per Year

Hours per week:40

Korean Air Cargo Building #9

Jamaica, NY 11430 United States

Roll Box/Ramp Agent

Delivered freights to the customers and conducted new hire orientation

Operated ETV-TV System moving machine for delivering freights

Purged pallets, input flight data into the system

PVS Television January 1997 - February 1999

Salary: 50000.00 GDS Haitian Money Per Year

Hours per week:40

212 Rue Monseigneur Guilloux

Port au Prince, Haiti

Electronic Technician

Repaired TV, VCR's and other electronic equipment

assisted the supervisor with orders

Trained and taught others

Analyzed operation of malfunctioning electrical or electronic equipment

Demonstrated or explained assembly or use of equipment

Reviewed assembled film or video tape on monitor

Diagnosed and resolved media system problems


Engineering Telecommunication Technology February 2002 - June 2006

New York City College of Technology 300 Jay St, Brooklyn, NY 11201 United States

Bachelor's Degree 06/2006

New York Business Institute 124 E 40th St RM 801 New York, NY 10016 United States

Technical or Occupational Certificate 01/2012

A+ course, Network+, CCNA September 2011 January 2012

New York Business Institute CompTIA A+ and Network+, Cisco Networking

Affiliations Magazine Subscriber

Test & Measurement World Magazine Subscriber

Government Technology Magazine Subscriber

NEATODAY Magazine Subscriber


Trilingual (read and write in French and Haitian Creole at the highest proficiency



Precision Approach Path Indicator (PAPI) – AVW, Sonicraft, DME and NBP – December, 2016

John F. Kennedy International Airport – Queens, NY

Medium Intensity Approach Lighting System (MALSR) – September, 2016

John F. Kennedy International Airport – Queens, NY

Cableway Training and Fiber Optic– September 2015 John F. Kennedy International Airport – Queens, NY


A+, Active Directory, backup, basic, Cable, cabling, cat 5, CCNA, Cisco, electronics, film, financial, GPS, hand tools, Internet connectivity, IP, LAN, Linux, Mac OS, Math, mechanical, access, exchange, mail, navigation, network administration, Network, Networking, OS, oscilloscope, telephone systems, camera, physics, policies, radio, real time, Research, routing, sales, scheduling, servers, service level agreements, software training, soldering, supervisor, teacher, desktop support, technician, telecommunications, Telecommunication, Telephone, TV, test equipment, troubleshooting, upgrades, upgrading, video, web servers, WAN, wiring, X86, home automation, experience with 12V/24V automotive, CCTV

Contact this candidate