Manager Project

NEIL F. POLLIO

Greater New York Area

**************@*****.***

201-***-**** (mobile)

www.linkedin.com/in/neil-pollio-39406611

Senior level professional with proven experience in project management, information systems, logistics, facilities operations, and sales. Skilled in creating and maintaining exceptional relationships with senior executives, product leaders, colleagues and vendors. Strong client focus with persistence and attention to detail; consistently meets deadlines while continually looking for ways to streamline processes. Resourceful, hands-on professional with excellent technical, written, verbal and platform skills. Competencies include:

Core Competencies:

Legal Operations Management • Project Management & Strategic Planning• Budget Management

Corporate Communication • Microsoft Office & SharePoint • Contract Negotiations

Technology Development • Training and Development • Database Management

HR Management • Client/Vendor Management • Risk and Regulations

Team Leadership • Information Security • Facilities Management

Career Experience

UBS, Weehawken, NJ September 2016 – November 2017

Legal Business Operations / Legal Project Manager – Matter and Spend Operations and Technology

(Contractor)

Primary owner of business processes and technology solutions related to matter and spend management.

Manage the Central Invoice Processing team, which handles all spend-related processes including invoice processing and auditing, legal fee accruals, time-keeper rates management.

Acting as point of contact in Group Legal for matter management requirements related processes (e.g. provisions, data quality management, system entitlements, etc.), and to answer ad hoc queries from Group Legal management regarding matter and spend management data.

Manage project directly with Group Technology to plan application changes and releases, investigate operational issues, and conduct related user communications.

Acting as the Head of Matter and Spend Operations will be an advocate of Legal stakeholders in relation to the new technology platforms – providing communications, training, support, issue analysis – with an overall goal of optimizing the value that Legal can realize from its technology platform and operational processes.

Initially focus on the global rollout of the Passport applications for matter and spend management.

Working with users/stakeholders to identify new opportunities for continuous improvements in Legal technology and operations.

TOWER LEGAL SOLUTIONS, New York, NY March 2015 – October 2015

Business Operations Project Manager (Contractor)

• Coordinated technology hardware build-out and infrastructure projects for all US document review locations while communicating all developments to Senior Management.

• Executed tactical and strategic space scenario planning, construction and execution for all new construction and moves in Charlotte, Dallas and New York on budget and under tight schedules.

• Assisted Tower’s consulting clients in invoice review, developing billing guidelines, creating best practices to maximize receivables, and onboarding eBilling applications.

• Worked with sales team to assist business development.

THE ROYAL BANK OF SCOTLAND, Stamford, CT 2009 – 2014

Vice President, Legal Services Manager, Group Legal Americas

Developed business processes and policies for electronic legal spend and invoice approval process, coordinating with Legal, Technology, Accounts Payable and Third Party Vendors. Gathered and documented requirements for a new data warehouse application. Analyzed, recommended and implemented outside billing guidelines, law firm discount and alternative fee arrangements ("AFA"), attorney and operational reporting, eBilling vendor selection and implementation, created dashboards, as well as coordinating a case management system to capture litigation matters. With procurement, coordinated the annual law firm panel RFP.

• On-boarded law firms to the eBilling platform, managed reconciliation for all matters, timekeepers’ rates, and vendor invoices; trained colleagues on the eBilling system as well as managed reporting.

• Managed eBilling operations, spearheading all new enhancements and releases to the system, daily administrative matter maintenance while tracking systems issues.

• Developed a Daily AP Report and Weekly Aged Report as well as other spend reports through Excel and uploading all data and reports to Senior Management through SharePoint for easy and quick access.

Coordinated annual venerability testing of platform between third party eBilling vendor and Information Security.

• As Law Firm Relationship Manager, established initial implementation of law firms, law firm rate authorizers, and monitored that billing guidelines are followed, maintained and updated. Acted as single point person for all law firms, follow up training sessions and system upgrade communications.

• Managed law firm spend analysis and reporting to senior management.

• Liaised between law firms and Information Security in complying with the RBS Information Security Policies (including vendor classification, on site reviews, creation of action plans, and remediation of action items).

• Implemented an enforced Transport Layer Security ("TLS") connection between law firms and RBS.

GOLDMAN, SACHS & CO., New York, NY (1991 – 2008)

GOLDMAN SACHS EXECUTION & CLEARING, L.P., Jersey City, New Jersey

Vice President, Equities Sales - Electronic Trading 2008 – 2008

Coordinated with Sales, Coverage, Technology, Legal, Compliance and Implementation teams in the on-boarding process for all new GSEC clients to trade electronically. Primary contact for communicating and negotiating all account and electronic trading contracts with potential clients.

• Spearheaded, in collaboration with Technology, Legal, Compliance and Businesses, the development and implementation of enhanced client on-boarding process that reduced on-boarding time by approximately 35% and contributed 20% to revenues.

• Facilitated efforts with Technology to initiate and develop an electronic process for adding new enhancements, profile content and electronic trading applications for existing clients.

• Coordinated and communicated administrative weekly reporting tools for Senior Management to receive timely reports on incoming clients and potential revenues.

Vice President, Legal, Contracts, Privacy and IP Legal Group 2003 – 2008

Managed legal due diligence review process with technology, legal, compliance and corporate communications managers for Goldman Sachs’ internal and external Web Sites, housing and documenting all phases within a SharePoint environment. Implemented a new SIA industry standard Electronic Access and Trading Agreement for GS & Co. and GSEC customers. Drafted and negotiated diverse contracts for various divisions.

• Led new process for the due diligence review – bringing review process to a more technology driven application, making it an easier product to deliver and review while decreasing turnaround time by approximately 90%.

• Coordinated efforts for adding new web content, calculations tools and posting 3rd party market data information.

• Initiated, managed and communicated new administrative tools that expedited invoice payments for outside counsel.

• Performed as subject matter expert for on-boarding new GS & CO. & GSEC clients for access to the Institutional Portal with electronic trading capabilities as well as acting as Senior Negotiator for solving issues with internal clients and outside counsel.

• Organized and hosted weekly Legal/Compliance Internet Working Group meeting to review new internet proposals as well as tracking projects in progress.

• Chaired Monthly Internet Committee meeting for Firm wide issues.

• Directed and coordinated the Legal Administration and Firm wide Logistics Teams successfully relocating the Contracts, Privacy and IP Legal Group.

• Primary committee member for development and roll-out of a Legal Contracts Database (CLIDE) globally.

Vice President, Equities Management 2001 – 2003

U.S. Equities Division Communications, Logistics and Infrastructure Manager

Coordinated efforts of both technology and Design and Construction teams for complex infrastructure projects, supporting all U.S.-based Equity products with average annual spend of over $6,000,000. Executed tactical and strategic space scenario planning, construction and execution for all Equities moves including trading floors’ infrastructure, on budget and on tight schedules.

Proven expertise in voice communications, trading turrets, voicemail, desktop equipment connectivity and facilities. Managed technology equipment, stationery, supplies, market data procurement, market data inventory and expense tracking.

• Piloted and implemented innovative web application for Equities’ Moves, Adds and Changes (“MAC”) which coordinated and streamlined moves, team assignments and budgeting.

• Successful integration of 700 equity traders after the acquisition of Spear, Leeds and Kellogg. $800,000 project managed ahead of schedule and under budget.

• Collaborated on the design and implementation plan of all computer desktop devices, IPC turrets, voice recording, hoot-n-holler systems and video between trading floors in NY and NJ.

• Implemented telecommunication and mobile computing set-up, installation, inventory and approvals process including designing and implementing mobile computing policy and cost-reduction initiatives.

• Established Service Level Agreements and metrics with all business units, which reduced MAC requests and shortened implementation timelines. Documented, through monthly metrics and surveys, the successful completion of approximately 2,100 moves annually.

Vice President / Project Manager – Logistics and Infrastructure Manager 2000 - 2001

Global Investment Research

Led successful completion of moves and sector related adjacencies for New York Global Investment Research department, including technology infrastructure projects, averaging $5,000,000 annually. Coordinated and implemented disaster recovery and business continuity plans for Global Investment Research. Completed $1,000,000 office build out and 300 plus person move for London’s Global Investment Research ahead of schedule.

• Coordinated and executed all moves for Global Investment Research U.S. regional offices within budget and on time.

• Communicated monthly with administration, design and construction groups in the U.S., Europe and Asia to develop global standards and applications.

• Collected and analyzed technology and construction requirements, and produced management plans for project implementation that established cost-reduction policies and “best-tip” scenarios.

• Teamed with Senior Management and Human Resources in producing, commencing, monitoring and analyzing Performance Review system for Global Investment Research.

Vice President – Administrator - Logistics and Infrastructure Manager 1991 - 2000

Legal, Compliance and Management Controls Departments

Coordinated space, technology, telecommunication, training and administrative issues for all new hires, transfers, summer interns and consultants for Legal, Compliance & Management Controls Departments reporting to Senior Management, Human Resources and Business leaders. Managed the space management and relocation of Legal, Compliance and Management Controls Departments in New York, annual spend of $2,000,000.

• Facilitated implementation and execution of a complete technology upgrade rollout for the Legal Department.

• Member of the Legal Global Steering Committee, collaborated with Senior Management and established a global legal database, correlated all of the technology needs of the legal community, prioritized applications needs, provided information in regards to technology development.

• Communicated weekly with Global Legal Coordinators to review issues, planning and other administrative matters. Assisted in headcount, compensation and employee relations issues.

• Coordinated and managed annual Firm-wide Review System and Global Legal Conferences.

THERMOCRAFT CORPORATION, Clark, New Jersey 1990 – 1991

Sales Manager/Supervisor - Coordinated the manufacturing of display, advertising and promotional products for Point of Purchase manufacturing company. Supervised production crew of 15

GOLDMAN, SACHS & CO., New York, NY 1986 – 1990

Assistant Administrator, Corporate Communication Departments

Education

Lynchburg College

Lynchburg, Virginia

BA – Business Administration 1982 - 1986

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