Resume

Angel Marquez

Calgary, AB – *TM *T* – 587.***.**** – ac39cw@r.postjobfree.com – LinkedIn

Deskside Support

Industrial Systems – Process Systems – Account Management – Software Application Process Control and Systems

SCADA PLC Coding

Network Administration

Web Development/Design

Sales Account Management

Project Management

Software Applications

Industrial Information

Experienced professional with expertise in designing, developing, and implementing complex process control and industrial control systems. Successful project manager, able to complete projects on-time, while collaborating with colleagues, third party vendors, and consultants to ensure project excellence. Skilled in maintaining and upgrading networks and systems and overcoming complex IT challenges. Track record of success.

Strong knowledge and experience with software application development, account management, and cross-functional teamwork.

CAREER ACCOMPLISHMENTS

Improved efficiency, quality, and satisfaction in dozens of organizations with excellent problem solving and engineering design abilities.

Designed, scheduled, deployed, coordinated, and approved more than 10 successful upgrades to network infrastructure and systems.

Successfully resolved a long-standing miscommunication between Honeywell Experion and Bristol Babcock Controllers, allowing company to upgrade other installation stations.

Created customer remote support system, and developed FTP servers and customer-friendly reporting systems.

Took over as project engineer on new highway in Chile, completing on-time after recouping previous year-long delay. PROFESSIONAL EXPERIENCE

AGRIUM Calgary, AB 2016-2017

Third Party Support for Industrial Apps Consultant Principal strategist and problem solver as Honeywell Process History Database specialist in manufacturing plant. Analyzed process monitoring data, investigated incidents and events, and provided reliable, robust archive for regulatory and other reporting. Maintained network, creating users, reports, backups, and patches. Trained other team members in proper techniques. Continuously reviewed and recommended improvements to plant systems and networks. Integrated with business and manufacturing excellence programs, and served as primary liaison with vendors and customer teams.

Efficiency Improvement: Upgraded Bently Machinery Monitoring System, reducing incidents to 0%, and requiring only basic maintenance.

Systems Improvement: Conducted more than 10 successful system upgrades. Angel Marquez

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Quality Improvement: Reduced server failure incidents by 50%, reducing open service tickets and improving customer satisfaction.

Client Improvement: Recovered data without interrupting plant operations. BLACKROCK AUTOMATION Taber, AB 2015-2016

Process Industrial Specialist

Conceptualized, developed and integrated new tracking systems, resulting in decreased labor-intensive record-keeping, higher productivity and increased accuracy. Identified technical requirements and developed required tasks for execution of surveillance plans. Reviewed accuracy of reports and recommended actions.

Operations Management: Solved long-standing communication error between Honeywell Experion and Bristol Babcock Controllers in Open BSI protocol, allowing plant to upgrade remaining installation line stations.

Systems Administration: Remote customer support, FTP server installation, reporting, OPC vendor evaluation, domain controller configuration, and user management.

THREE STREAMS ENGINEERING Calgary, AB 2014-2015

Support Integration Engineer

Collaborated with business partners, analysts, technical team members, and third-party software vendors to understand business requirements, driving effective analysis and design of robust IT solutions. Reviewed and analyzed engineering drawings, schematics, and control and operating logic. Submitted RFC, built logic into controllers as well as operator displays, controller tabs, and points database.

Efficiency & Quality Improvements: Successfully completed multiple Factory and Site Acceptance Tests.

Operation Support: Accomplished controller logic with SCADA AllenBradley PLC, Rockwell Factory Talk Suite, and Control Logix. Built control logic base with Honeywell Control Builder. HONEYWELL CANADA Calgary, AB 2007-2014

Support Site Specialist

Designed and implemented systems to meet customer needs and alleviate pain points. Provided reliable technical assistance for building automation controls with accuracy, timely feedback, and customer satisfaction. Drove quick identification, investigation, resolution, root cause analysis and replication of technical issues with broad understanding of customer needs and accurate documentation.

Client Improvement: Successfully migrated dozens of clients to Honeywell Control Systems, on time and with customer satisfaction.

TECHNICAL PROFICIENCIES

Control Systems: Honeywell Experion, C200/C200e/C300, Honeywell HMI Web Display Builder, Honeywell Control Builder, QuickBuilder, SCADA PLC Allen Bradley, Open BSI, OPC, Rockwell Factory Talk Suite, Control Logix, Temaline Controllers, Access Control Systems, Fire Alarm Systems, Digital Video Management Surveillance Systems, HVAC Control Systems. Programming: C#, VB Script, MS-SQL, Java,

Networks: FTP servers, DMZ network design, L1 network design EDUCATION, TRAINING, AND CERTIFICATIONS

UNIVERSITY OF NORTH CAROLINA, Chapel Hill, NC

Bachelor of Science, Computer Science Equivalency

Angel Marquez

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INSTITUTE UNIVERSITARIO DE TECNOLOGIA – REGIÓN CAPITAL, Caracas, Venezuela Certificate: Information Technology

Training and Certifications

E-Business Certificate Honeywell Automation Web Developer Solar Uses and Application Novell Web Page Design Business Communication Honeywell Safety Management Systems Microsoft Windows NT

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