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Front Desk Manager

Shelton, Connecticut, 06484, United States
January 31, 2018

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** ****** ******, ***** #*** Shelton, CT *****

(*03) 402-GRAHAM 8736

I am looking forward to the next steps in my journey. Thank you for helping me get there. Employment

Faith Casler

Front Desk Manager

2017 - 2017

Greeted vendors and customers. Assisted the caterers with the prep and clean up. Maintained the kitchen/order/restock supplies for kitchen and office needs. Monitored and processed invoices using Oracle Stayed on top of vendor invoices for our top vendors Assigned and collect security badges for access to the office Managed Iron Mountain storage account and assisted with retention files Prepared outgoing mail and UPS deliveries by drafting correspondence, securing parcels etc. Checked, sorted and forwarded emails, corresponded regarding internal processes Maintained and manage supply rooms/keep organized Answered phones and sent person (s) to the appropriate area etc.) Monitored office supplies and place orders when necessary

Worked with Sr. Level Staff to help schedule and maintain the calendar for meetings in our conference rooms. Responded to employee administrative and facility

related needs and questions.

Minor Travel arrangements

Maintained and managed the front desk area.

Catalyst USAOF, Inc.

Operations Manager

2016 - 2017

Ensured that the company's everyday activities ran smoothly Set parameters to judge how efficiently and effectively the organization was operating Reviewed and evaluated business procedures for both internal and external processes. Responsible for overseeing the work of other upper-level management executives. Handled purchasing, sales

departments, targeting specific areas in which a company may need to improve Handled training, system updates Social Media updates and more Updated the On boarding for new employees Processed Benefits for New employees (Health, Dental, Vision, Disability, 401K)

Worked directly with the Owner/Managing Director

Was the Liason between the owner and business

associates/vendors/sales team

Maintained Operational efficiency

Set guidelines for personnel evaluations, recruitment, and advancement

Financial Compass


Executive Assistant

2015 - 2016

Directly contributed to processing and tracking new business for life, annuities and investment accounts Provided exemplary levels of confidential support to customers, utilizing superior time management, organizational, and multitasking skills Processed renewal insurance licenses and processed carrier appointments Managed recurring compliance

requirements and Developed knowledge of the process of health, long and short term disability and dental insurance Seamlessly maintained accounts and business files with accuracy and compliance in accordance with legal


Managed recurring compliance requirements, Developed knowledge of the process of health, long/short term disability and dental insurance

Prepared Presentations

Handled competing priorities in a fast-paced environment Prudential

Marketing & Administrative


2011 - 2014

Worked directly with the Financial Advisor providing administrative, marketing and clerical support so that he could efficiently operate his business and free up time to focus on sales activities. Maintained the calendar Set up annual review meetings Updated our Client Data System Generated

Thomson Reuter reports Sent marketing emails/made cold calls Processed mailings for Marketing Communicated with Home office periodically to innovate new marketing ideas and strategies. Worked with underwriting from start to finish for the Life, Long Term Care, Annuities, Individual Roth Accounts and Short Term care application processes

Managing the process for new and current clients by working with the broker and home office

Marketing Solutions

Communicated with Home office periodically to innovate new marketing ideas and strategies.

Adecco and Randstad

Administrative support

Temporary solutions

2008 - 2011

Worked various roles in between sales jobs from 2006 to 2009 From December 2009 to February 2010 I was an Independent Sales Rep from 2009 to 2011 Worked directly at Adecco Staffing in between Assisted with with phone calls, screening, setting up appointments for interviews Maintained/Updated the database for both current and new talent Assisted with payroll Helped register new clients Processed unemployment claims Processed Child support claims Made cold calls to obtain new business


Mass Bay Community College 1989 - 2018


Business Communications - ongoing

Certificate in Word Processing

Have taken credit courses


Microsoft Word Microsoft Excel Hubspot PowerPoint Basic use Oracle Salesforce Facebook Social Media Marketing

Twitter LinkedIn Adapts to new


Cold Calls

Calendar Management Quick Books Basic use Meeting coordinator Travel arrangements

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