Resume

Sign in

Customer Service Sales

Location:
Torrance, California, United States
Salary:
48000
Posted:
January 31, 2018

Contact this candidate

Resume:

Shannon Dinger

**** * ***** **, ********, CA ****0 310-***-**** ac398r@r.postjobfree.com

Administrative, Sales & Customer Service Professional

Over 10 years experience in customer service, working in a fast pace environment Team player that has a positive impact on the bottom line. Experienced in Management and responsible for updating data while in constant contact with clients to ensure completion. Strong decision making capabilities, and meeting deadlines. Highly motivated problem solver with strong organizational capabilities. Managed multiple projects simultaneously.

Areas of Expertise

Customer Service Corporate Communications Time Management Vendor Relations Microsoft Word Microsoft Excel Outlook EDQ JD Edwards Digital Asset Library Multi-Line Phone Systems We Transfer CCC One Lacerte

Experience

ASSISTANT MANAGER JOHN Q RODGERS CPA LAW FIRM OCT-2017 TO PRESENT

Responsible for delegating work tasks, helping with administrative duties, file set up, training, filing, communicating with clients, answering phones, Opening and closing office tasks, building training manuals

Assisting with CPA’s, sending emails, ensuring deadlines are met, communication with clients for any information we may need,

Building management, overseeing construction, contacting Insurance companies to confirm coverage, communication with contractors, tenant issues,

Shipping, Fed ex, UPS

Office supply orders

Shannon Dinger

4511 W 161st St, Lawndale, CA 90260 310-***-**** ac398r@r.postjobfree.com

SALES ASSISTANT PLAYMATES TOYS JAN-2016 TO APRIL-2017

Responsible for item set-up, maintenance and providing imagery in the Toys R Us EDQ system for stores and dot.com.

Communicate on a daily basis with Sales Reps and retailer merchandising teams on new product, product changes at the sku, UPC and cost level to ensure all retailer systems are up to date.

Work with marketing Creative Services team to secure planogram product packaging (Comps) for retailer layout reviews to meet their deadlines.

In charge of retailer product sample process, which includes requests from retailers and Sales Reps, maintaining sample room, working with warehouse to get product inventory needed and shipping via Federal Express to ensure timely delivery.

Support SVP Sales for administrative needs. Scheduling, travel arrangements, expense report submission, sales packets for meeting presentations, Sales Rep communication and maintaining contact lists.

Work with VP Operations on special retailer pallet layouts to determine maximum product capacity based on actual product dimensions.

Partner with marketing team to ensure Sales and Operations have the most up to date information on product, prototypes, samples, imagery and costing.

Shannon Dinger

2126 W 182nd St #15, Torrance, CA 90504 310-***-**** ac398r@r.postjobfree.com

ASSISTANT MANAGER OBULJEN INSURANCE AGENCY NOV-2011 TO JAN-2016

Responsible for training for employees, delegating tasks, and de-escalating potential issues to help resolve and maintain a positive experience to ensure excellent customer satisfaction.

Provided an elevated customer experience to generate loyal clientele, meeting with numerous existing and prospective clients each week to select appropriate insurance policies.

Monitored payments due from clients and promptly contacted those with past due amounts while posting receipts to appropriate general ledger accounts.

Scanned all changes and contracts into system database.

Managed office supplies, vendors, organization, upkeep and met challenging quotas for productivity and accuracy or work.

Education

HIGH SCHOOL DIPLOMA 2003 NORTH HIGH SCHOOL

INSURANCE LICENSE 2011 EXAM FX ONLINE

References:

References available upon request



Contact this candidate