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Data Entry Customer Service

Cleveland, Ohio, United States
$12.50 hourly
January 31, 2018

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Human Resources, Administrative Assistant and Customer Service

A customer focused team player with excellent interpersonal skills and forty years of experience in the administrative and service field. Well organized and analytical individual with a good attitude and a focus on achieving goals.

Data Entry Team Player

Proofreading Skills Special Project Coordinator

Administrative Skills Switchboard

Mindlance – Key Bank – Mortgages & Acquisitions – Document Specialist II (October, 2016 – July, 2017)

Checked acquired files for mortgages

Transferred all information to Key Bank Files

Filed acquired files in vault by Key Bank’s term digits

Midtown Personnel Inc. – Department of Education (December, 2015 – September, 2016)

Composed and mailed acknowledgement letters to complainants

Copied large case files and uploaded to virtual files or boxed up hard copies for trial

Uploaded incoming correspondence to virtual files and filed correspondence to physical files

Opened, recorded and delivered incoming mail to the attorneys

EmployTemps-Curtiss Wright (Sprague Products & Farris Engineering) – (October, 2014 – October, 2015)

Order entry and filing for Sprague Products

Quality control data entry for Farris Engineering

Backup Receptionist/Switchboard Operator for breaks, lunches and vacations

Kforce Temporary Services – US Bank Mortgage Document Control (April, 2013 – October, 2013)

Data entry – Changes to mortgages



Subway – Sandwich Artist – (August, 2012 – February, 2013)

Made to order sandwiches and salads for individual customers


Prepped vegetables

Cleaned food containers, tables, oven, utensils and mopped floors every evening

Transtar Industries, Inc. Corporate Office – Human Resources Assistant/Receptionist (May, 2010 – March, 2012)

Scanned and filed employee personnel files to physical and virtual files

Copied and passed out benefit information for new employees and new benefit information for all employees

Receptionist and Switchboard Operator

Setup Outlook calendars for CEO, President, Vice President and Mangers for new training and seminar sessions

Sorted and distributed incoming company mail

Prepared outgoing mail for courier pickup

Maintained & upgraded postal equipment according to federal standards

Helped all departments with special projects when needed

Cablevision/Adelphia/Time Warner Cable – Customer Service Representative, Administrative Assistant-Facilities (January,1996 – January, 2008)

Telemarketing – Data Entry

Assisted customers with television, cable and billing issues

Scheduled installation and service calls for cable technicians

Promoted and sold premium cable channels and other cable services

Administrative support for the Facilities Manager, Supervisor and Maintenance Technicians

Managed, distributed and repaired all company cell phones and pagers

Set up and kept current files for all Northeast Ohio properties

Mailroom and backup switchboard duties

GLW Associates Incorporated – Executive Assistant (March, 1995 – April, 1996)

Administrative support for the CEO and President

Scheduled seminars with clients for OSHA safety training programs

Ordered and maintained all office equipment and supplies

Made travel and conference arrangements for CEO and President

The Ohio Bell Telephone Company/Ameritech/Ameritech Publishing – Senior Utility Clerk (August, 1974 – April 1994)

Clerical support for Area Medical Director and his Nurse

Human Resources/Employment Office/Receptionist – Conducted standard testing for new hires and employees

Maintained and updated Corporate Procedures and Policies manual

Ordered, insured and shipped employee Service Anniversary and Pension gifts

Yellow Pages – Data Entry

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South University – Online courses – Business Administration

Bryant and Stratton – Computerized Accounting Course

Glenville High School – Business Administration Courses


Time Management Active Listening

MS Office Various Switchboard Operations


Typing: 60 WPM Various Copiers, Printers, Scanners, Fax Machines

Various Postal Machines 10 Key - Touch

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