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Customer Service Real Estate

Philadelphia, Pennsylvania, United States
January 29, 2018

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**** ***** ** **** *** Philadelphia, PA 19147 215-***-**** /


** ***** ** ********** ** a Residential and Commercial loan officer, Residential and Commercial Processing, Mortgage Modification Processing, Independent business owner, and a Real Estate investor.

Proven ability to manage complex financial/mortgage consulting operations and Processing with a consistent track record of meeting or exceeding all defined performance objectives.

Knowledge of Calyx Point, Encompass 360, DU, and LP

Worked with several business brokers and owners to facilitate working capital and equipment loans, capital loan projects, and business lines of credit.

Experienced management professional recognized for top level performance as evidenced by multiple recognition awards for Top Line Production and Revenue Achievement.

Successfully closed over $14 million in new loans over a five year period utilizing various business development strategies including financial option presentations on Fox News, NBC 10 and Fox Philadelphia’s Good Day Show.

Possess significant personnel management and professional training experience that ensures optimal business development and client retention performance across all customer facing employees.



Residential/Commercial loans Business Development Loan Organization

Mortgage Processing Mortgage Modification Processing Customer Relations

Financial Consulting Financial Analysis Strategic Planning

Market/Trend Analysis Revenue Optimization Need Assessments

Professional Presentations Personnel Supervision Professional Training


2009 to 2016 President/Owner, Leobella Properties LLC

Seek out potential properties for sale through a network of realtors, probate & estate attorneys, banks REO departments, and mass mailing programs.

Private lending with personal funds doing hard money commercial loans to businesses secured with real estate for expansion, cash flow, marketing, equipment, construction, payroll, etc….

Create marketing programs for bulk mailing to seek out new potential projects.

Analyze and create projected budget for total repair costs of exterior, interior, kitchen, bathrooms, bedrooms, basement, and mechanicals determine

Analysis of all comparable properties that have recently sold in said area of subject property to determine a potential offer to said seller.

Continual analysis of P&L sheets from start to finish of each project.

2005 to 2012 Residential and Commercial Loan Officer, Loan Processor, American Commercial Lending

Originated residential, commercial, construction and condominium conversion mortgage loans within the Philadelphia market.

Closed loans valued in excess of $24 million between 2005 and 2010 with $13 million in closings at the Marine Club and Abbots Square Condominium complexes.

Produced and presented over 50 First Time Homebuyer workshops that detailed specific information on the home buying process.

Managed the top producing mortgage team in all daily sales/origination activities and provided continuing professional sales training focusing on new business generation and mortgage processing and approval software applications.

1999 to 2005 Owner/Operator, Sunoco Gas and Carwash

Owned and operated a 24-hour gasoline and car wash operation with 15 employees producing annual revenues in excess of $2 million.

Maintained full P&L responsibility in addition to producing annual operating budgets, negotiation vendor pricing contracts, managing customer service initiatives and overseeing all advertising and promotional activities.

1996 to 1999 Commercial Loan Officer, American Business Credit

Interviewed potential clients on commercial lending needs, assessed qualification status and submitted loan applications for approval.

Advised clients on funding allocation status and high risk debt consolidation scenarios to achieve acceptable debt-to-income ratios.

Received Top Producer status for five consecutive months by achieving the highest dollar volumes produced within the local office.


1995 B.A. in Business Management, Widener University

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