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Administrative Assistant Sales

Brampton, Ontario, Canada
January 29, 2018

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A dedicated, driven administrative professional with unsurpassed work ethic and over ten years experience with the ability to adapt quickly, increase productivity, optimize efficiency and reduce costs.

Strong analytical and communication skills

Ability to direct and motivate employees in high volume environment

Proficient with MS Office products including Word, Excel, PowerPoint and Outlook

Ability to quickly learn new software applications as needed

Highly organized and detail-oriented individual who is able to handle multiple and competing priorities, work under pressure and meet deadlines

Strong organization and time management skills

Skilled in working independently and as an enthusiastic team player


B.A., Administration & Information Management, Ryerson University

Diploma, Office Administration, Seneca College of Applied Arts & Technology


Switchboard Operator (Casual part-time) – Bridgepoint Hospital 2005– Present

Use Meridian system to direct incoming and outgoing calls in a professional manner

Maintain up-to-date patient records in Attendant Pro and Meditech Systems

Initialize all emergency codes and operate long and short range paging systems

Monitor security camera, computerized fire panel and other alarm systems

Process incoming phone trouble calls, and minor telephone repairs

Assemble and file patient charts

Interacted with managers, and medical professionals to

Talent Acquisition Specialist – Inflamax Research Inc. Mar. – Sept. 2016

Interacted with all department heads and management to coordinate recruitment strategies and hiring of new employees

Actively recruited to fill open requisitions within the company using a variety of media

Liaised and coordinated recruitment with job candidates, external recruiters, head-hunters and other human resources professionals to support the company’s hiring needs

Conducted employment interviews and tests, and prepared information packets for new hires

Conducted reference checks for selected candidates

Participated in HR department meetings and the development of job postings

Aided in the development of candidate sourcing strategies

Created and maintained applicant tracking and hiring metrics

Ensured employee files are current and up to date

Interpreted and assisted employees and managers with cooperative agreement application, leave management, and benefit administration

Supported completion of job application materials and documents and preparation of employment interviews and tests

Administration & Logistics Manager – Liftow Limited 2011- 2016

Maintained “live “ 90-day” Calendar for corporate, national, and public registered training courses

Scheduled, coordinated and dispatched MMHE Instructors to customer appointments

Provided support to the sales team and MMHE Instructors to ensure all documents and support materials are received and accurate according to company’s requirements.

Managed the inventory and distribution of printed materials, flyers, business cards, brochures, and multimedia support materials

Efficiently managed customer expectations/concerns using strong verbal and written communication skills

Managed calendars, organized and coordinated travel arrangements (transportation, hotels, etc.)

Coordinated all office and staffing logistics (Security cards, computers, cell phones, gas cards, transponders, renovations, etc.)

Interacted frequently with instructors and management to resolve workload /scheduling issues

Maintained Leave of Absence, sick and vacation times for division employees

Recruited, Interviewed, selected, oriented, and trained new administrative employees for the training division

Provided daily guidance and coaching to administrative staff to ensure deadlines are met and company procedures are followed

Provided ongoing support, feedback, and performance reviews for direct reports

Coordinated meetings and ensured implementation of action plans to drive continuous improvement with team member engagement.

Efficiently tracked sales and prepared monthly sales commission report for management

Provided guidance as required regarding pricing for specific customer quotes

Administrative/Quote Coordinator - Liftow Limited 2007 - 2011

Supported the sales team in meeting and exceeding sales targets

Entered quotation/sales bookings into the eDlr database

Continuous communication with sales team and customers to create quotations and contracts

Independently responded to basic client enquiries and referred complex client enquiries to appropriate parties

Created new customers set-ups, updated, and maintained customer database

Generated invoices, analyzed, investigated, and resolved discrepancies in customer billing

Approved and coded invoices and forwarded to Accounts Payable for processing

Maintained electronic and manual filing systems

Ordered office supplies and processed credit card payments

Executive Assistant to the Regional Sales Manager

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