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Human Resources

Mount Dora, Florida, 32757, United States
January 29, 2018

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Daniel A. Barker

Mount Dora, FL ***** 352-***-****

Employee & Labor Relations Benefit Administration Corporate Training Administrative Assistance

Experienced HR and administrative assistance professional with proven achievements in supporting overall organizational initiatives. Well established background in benefits administration and analysis of workforce needs, along with a proven track record of improving productivity, through comprehensive training programs, has led to a history of growth in a variety of settings. Strong background in team building, regulatory compliance and onboarding strategies. Assisted in the optimization of newly developed processes to increase efficiency, reduce attrition and encourage tenure among key positions. Strong experience in executive support.

Strategic Planning & Analysis

Hiring and Onboarding

Professional Development

Strategic Sourcing

Employee Mentoring and Support

Policy Implementation

Regulatory Compliance

Attrition Reduction

Conflict Resolution

New Hire Orientation

Client Support

Leadership & Team Building


Master of Business Administration, Human Resource Management

Fort Hays State University, Hays, Kansas. 3.8 GPA


ALIGHT SOLUTIONS, Orlando, FL 09/2017 – 1/2018

Team Lead (Seasonal Only)

Responsible for managing a team of inbound call center representatives and ensuring that employees of Alight’s clients receive the best service possible through training, coaching and quality metrics.

Handle HR duties including attendance, schedule adherence, quality analysis and payroll. Process new hires and handle performance evaluations, improvement plans and terminations.

Constantly in contact with upper management to update and communicate service level targets.

FORT HAYS STATE UNIVERSITY, Hays, KS People’s Republic of China 08/2014 – 06/2017

Graduate Teaching Assistant

Collaborated with faculty, within both the U.S. and China, enhancing overall administration and encouraging both student and professional development. Supported strategic partnerships with Fort Hays to promote leadership programs.

Assisted in delivering student-centered instruction, aligning curriculum with both American and Chinese program standards, shaping a vision of academic success to cultivate future leaders.

Demonstrated adaptive leadership, providing goal-focused counseling services to assist students in reaching academic goals.

Provided mentorship and guidance in a cross-cultural setting to new faculty.


Processing Specialist

Audited confidential employee healthcare demographics and benefit landscapes, reconciling discrepancies, for mid-to-large sized corporations

Delivered client-oriented services, guiding daily operations for group benefit programs, including group health, dental, vision, and worker’s compensation.

Maintained the integrity of electronic filing systems, protecting the confidentiality of employee healthcare information and processing benefit enrollments, terminations, and beneficiary changes.

COLONIAL LIFE, Madison, WI 08/2012 – 09/2013

Office Manager

Fulfilled a cross-functional role, concurrently managing daily operations, and overseeing strategic talent sourcing activities for new agents.

Implemented HR processes to heighten efficiency that defined succession planning, onboarding, corporate training and support and performance management.

Exercised administrative oversight, assisting with workforce scheduling and optimizing initial interview and recruiting processes, to fill key roles.

Spearheaded new hire onboarding, conducted background screenings and delivered training to raise proficiencies across all business lines.


Member of Society for Human Resource Management (SHRM)

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