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System Analyst

California City, California, United States
January 29, 2018

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Linda Chaudhuri


Professional Summary

Creative web professional with over 13 years of experience in system analysis, web design, front-end development, application support and content management.

2+ years of experience as System Analyst, working with business and technology teams to analyze and transform business needs into software solutions.

7+ years of experience in designing and developing user interface for web applications with web technologies like HTML, CSS, JS, AJAX, JSON.

4 years of experience working in corporate intranet space with SharePoint branding and customization to create web applications.

1 year of experience supporting and working on enhancements on various application/tools developed in Flex and .net environment.

Strong knowledge in software development life cycle methodologies and source control. Proficient in working in Waterfall and Agile methodologies.

Ability to understand and transform business goals into solutions using user-centered design techniques.

Proficient at communicating user flows by creating mock-ups, wireframes and interactive prototypes.

Successfully managed geographically dispersed teams. Built excellent relationships with clients and collaborated various cross functional teams within organization to deliver large complex projects.

Worked in integrated development environment using Eclipse, ANT to build application and Log4j for logging errors.

Redesigned sites to enhance user experience and developed internal websites on SharePoint enabling users to administer content as needed.

Developed sites implementing solutions to customize layout design, branding, themes templates, master pages and other site customizations using SharePoint Designer.

Experience in debugging and troubleshooting existing code with Chrome Developer Tools, IE Developer Tools, Firebug and Fiddler.


UI Technologies: HTML, CSS, JavaScript, AJAX, JSON, XML, XSLT, jQuery, Bootstrap, YUI,

IDE & Tools: Eclipse, Notepad++, Sublime Text, Photoshop, Balsamic, SharePoint Designer, Dreamweaver

Web/App Servers: JBOSS 7.1.3, WebLogic, IIS

Task Runner: Grunt

RDBMS: Oracle SQL Developer

Source Control: Tortoise SVN

Defect Tracking Tools: ALM, Version One

Methodologies: Waterfall, Agile

Work Experience

Wells Fargo

Jun 2015 - Dec 2017 System Analyst, UI Developer

Project: Commercial Card Access Tool

CCAT is a unified Commercial Card portal for the Commercial Card implementation and support personnel. It is a singular front end to business users working on green screens to access the TSYS mainframe system. TSYS mainframe is not specific to Wells Fargo and cumbersome, non-intuitive method of data inquiry and maintenance. CCAT provides a cleaner, quicker and streamlined user experience, by automating most of the routine tasks performed on the mainframe systems.

Role: System Analyst

Module: Automating maintenance of daily Employee ID process for enrolled companies, by eliminating daily manual process conducted by service team.

Played a pivotal role as primary liaison between the Business, Developers, and Testers throughout the Project Cycle.

Prepared Functional Specification and Technical Requirement documents.

Analyzed, documented and managed all project requirements and change requests throughout the software development lifecycle using VersionOne.

Collaborated with cross-functional teams and QA and change management team to ensure smooth delivery.

Partnered with development team to identify risks and managed stakeholder communication with contingency plan.

Actively involved in scrum meetings, defect triage meetings, sprint review meetings as a part of agile methodology.

Identified, tested and verified the open issues and bugs on every release. Performed software testing and validate results by executing SQL Queries.

Role: UI Developer

Modules: Create easy to use graphical user interface to perform critical business functions such as accounts inquiry and maintenance, card order, audit trail capabilities and support the Executive Card Program to provide a consistent Wells Fargo Commercial Card customer experience.

Involved in requirement gathering, design, analysis, code development and estimating UI development timelines for the project.

Created HTML prototypes and UI deliverables, such as wireframes, screen mock-ups, and interface design specifications. Conducted design review sessions with business, captured feedback, recalibrated design to fit user experience and IT approved solution architecture.

Designed interactive pages that leverage WT2 (JSP tag library developed to support the WF-RIA2 JavaScript framework).

Developed enterprise web application components using vanilla JavaScript, Handlebars and WF-RIA2 framework.

Worked closely with back-end developers to integrate front end code with back end. Wrote client-side validations as per the business rules defined in the functional document of the application and code to consume JSON response received through AJAX calls using WF RIA.

Developed source code to consume JSON response received through AJAX calls using WF RIA.

Fixed defects and cross browser compatibility issues of the application.

Ensured site design integrity and quality control consistency throughout the project's lifecycle.

Environment: JBoss, Weblogic, HTML, CSS, Handlebars, Grunt, WF-RIA2, JavaScript, JSON, JSP Tag Library, Eclipse, Tortoise SVN, Developer Tools, Fiddler2

Hewlett-Packard Company

Mar 2009 to Apr 2013 Web Developer

Project: Account Visualization

Robust search capability for marketing and sales reps to profile the key dimensions of an account. Comprehensive view of accounts with key data points around Installed base, competitive footprints, Service Contracts, Contact and existing Opportunities. This enables marketing and sales reps to achieve significant account penetration increasing their productivity.

Worked with business analyst to understand the user requirements, layout, look and feel of the application to be developed.

Was involved in design process involving general planning, interface and navigational design, development of interactive forms.

Created wireframes and HTML/CSS prototypes showing the intended functionality, visual aspects of the tool to be developed.

Designed effective user interfaces for the application’s structure, navigation, appearance, interaction conventions, and business features.

Environment: HTML5, CSS3, Bootstrap, Angular JS, JSON

Dell International Services

Apr 2013 - Feb 2014 Web Developer

Project: Office of Strategy & Governance SharePoint Site

Enhance overall user experience of OSG site with customize search capability.

Managed web design, development and maintenance of Office of Strategy & Governance (OSG) SharePoint intranet site for Tenet Healthcare Corporation.

Managed site requests (varying from content management, development to publishing artifacts and User Access).

Produced wire frames, high-fidelity visuals and custom graphics to specify designs.

Redesigning OSG site. Customized search module using SharePoint webservices, enabling users to search document with sorting functionality.

Developed responsive user interface prototypes in Bootstrap.

Environment: SharePoint 2007, HTML, CSS, jQuery, SharePoint Web Services

Hewlett-Packard Company

Mar 2009 to Apr 2013 Web Developer

Designed and developed various SharePoint sites, Flex tools and interactive analytical reports complying with the HP standards.

Interacted with end users and stakeholders to understand the requirements. Created functional and technical documents.

Created and managed team sites, templates and workflows using SharePoint and SharePoint Designer.

Implemented SharePoint solutions by creating custom page layouts, master page, lists and views with XSLT and JavaScript in SharePoint Designer.

Involved in all stages of website development from planning to design to execution.

Developed web application with InfoPath and SharePoint Designer by creating custom libraries, workflows and forms.

Trained end users on lists, libraries, pages, publishing, web parts, navigation and other SharePoint features during project deployments and with ongoing support.

Responsible for various operational activities like server configuration management and enhancements for HP Power Advisor (flash tool).

Managed Account Strategic Planning process where data from various sources was formatted in MS Access for creation of new account plans and pre-population of existing account plans.

Designed TechGears newsletter, promotional mailers and splash screens.

Environment: SharePoint 2007, Action script 2.0, Flex, JavaScript, jQuery, XSLT, HTML and CSS to customize default SharePoint master page, lists, page layouts and views

Oct 2007 to Feb 2009 Web and Marketing Analyst

Managed and developed EMEA Intranet Marketing Websites.

Provided technical support to content owners to publish content.

Developed SharePoint websites and newsletters for various marketing programs across EMEA.

Tuli eServices Inc

Apr 2004 to Sep 2007 Web Designer/Developer

Designed and developed websites and admin panels using HTML, CSS, JavaScript, ASP and PHP.

Translated finished designs from Photoshop into HTML, customizing web templates provided by clients, processing graphics and building web pages.

Graphic designing for logo, brochures and flyers.

Zamtek Solutions

Feb 2001 to Mar 2004 Web Designer/Content Coordinator

Managed content and documentation for in house portal along with administrative support.

Maintained key areas of client websites by converting designs from Photoshop into HTML and making sites search optimized by adding keyword selection, meta tags and submitting to search engines.


PG Diploma in Computer Application, NIIT

Diploma in Marketing & Sales, NIS

Bachelor of Commerce, Calcutta University

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