Customer Service Sales

KC C BITANCOR

Mobile #: +971*********

Email add: *************@*****.***

Objective:

To be able to perform a challenging position in retail field where artistic skills and organization can help increase profitability, and would give me the opportunity to grow and to utilize my knowledge, experienced, abilities and further enhanced my career advancement.

Work Experience:

SPRET RETAIL- OROGOLD COSMETICS November 2015 up to present

Skincare specialist

Skincare specialists cleanse and beautify the face and body to enhance a person's appearance.

Examine clients' skin, using magnifying lamps or visors when necessary, to evaluate skin condition and appearance.

Demonstrate how to clean and care for skin properly and recommend skin-care regimens.

Treat the facial skin to maintain and improve its appearance, using specialized techniques and products, such as peels and masks.

Refer clients to medical personnel for treatment for serious problems

Keep records of client needs and preferences and the services provided.

CHALHOUB (Coty) RIMMEL March – September 2015

Beauty Advisor

Possesses through knowledge of the particular product being sold and the cosmetic industry general

Attend training and seminars on new product lines.

Identifies skin types and skin conditions and knows the best product for each one

Give product demonstrations for customers.

Performs makeovers on customers.

Answer customers question and makes nervous customers feel comfortable and relaxed

Helps customer find the products that best suits their skin and hair types.

Sell customers as many appropriate products as possible.

Ask customer about any skin allergies and make them aware of any products they should avoid.

Give a phone call to notify them upcoming sales and special promotion.

Meets or exceeds specified sales goals.

Clean cosmetics counter and floors.

PARIS GALLERY (gulf beauty) ISADORA September2013-january2015

Beauty advisor

to help customers find the products that meet their needs and sell customers as many products as possible.

must have extensive knowledge of the products that they sell.

Create effective displays to sell seasonal and promotional beauty products.

Responsible for receipt of payment through automatic debits, vouchers, credit cards, check and cash.

Promote and sell beauty products of the company to customers who walk - in.

Possesses thorough knowledge of the particular products being sold and the cosmetic industry in general.

Reads and understands information about new products being developed and emerging on the market.

Attends workshops and seminars on new product lines.

Gives product demonstrations for customers Performs makeovers on customers.

Answers customers’ questions and makes nervous customers feel comfortable and relaxed.

Helps customers find the products that best suit their skin and hair types. Sells customers as many appropriate products as possible. Asks customers about any skin allergies and makes them aware of any products they should avoid.

LANDMARK-lifestyle NYX, DEBORAH, REDEARTH DUBAI UAE october2011-july2012

Beauty advisor

Responsible for delivering an outstanding customer service to all customers and using appropriate sales techniques and product knowledge.

Attends customer queries, problems, complaint and maintain customer confidentiality.

Maintain knowledge of specific vendor products and services to assist customers in selecting the product that best meets their needs.

Suggest additional products and services to customers (Up selling)

Organize and order Beauty supplies

Process all product received for the cosmetic department, work overstock, remove old non-regularly carried product for return or markdown, re-merchandise, pull and process damages as needed

recommending products to suit the customers' colorings, skin-type and face shape

demonstrating the use of products, for example by giving facials or applying make-up

Periodically attend vendor training seminars and preserve the highest level of product knowledge

Keep up-to-date client information for the sales drive

SM Dasmarinas-FASHION21 COSMETICS October2012 – April2013

Beauty Advisor

must be knowledgeable about what products to recommend to customers and proper

Demonstration techniques

Meet sales goals while offering personalized customer service and maintaining long-lasting relationships with customers.

must have extensive knowledge of the products that they sell

An advisor assists customers with finding products that meet their needs by giving makeovers or product demonstrations

Create effective displays to sell seasonal and promotional beauty products.

Maintain clean work areas and ensure adequate staffing is done.

Assemble and manage other records and reports.

People scope specialist Inc. - TRIBAL boutique (Philippines) September 2008- January2011

Sales associate

Ensuring a one of a kind customer service satisfaction and good client relationship.

Present and sell fashion products to customer.

Answering customer queries and dealing with customers complaints.

Merchandising product in the shop floor wall bays.

Maintaining the store standard operation.

Shop floor merchandise labeling.

Kabraso-OXYGEN boutique (Philippines) 2006-2007

Sales associate

Keeping up to date with special promotions and putting up displays.

Aid customers locating in merchandise.

Giving advice and guidance on product selection to customers.

Knowledgeable in inventory techniques.

Helpful and polite.

EDUCATIONAL BACKGROUND:

Tertiary : Year Graduated: 2007

Philippine Cambridge school of law

Associate of computer technology

Dasmariñas, Cavite

Secondary : Year Graduated: 2011

Dasmariñas National High School – Main

Dasmariñas City, Cavite

Personal information :

Age : 26 yearsold

Birthday : December 31, 1990

Civil status : Single

Nationality : Filipino

Visa status : Employed

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