Customer Service Administrative Assistant

RENEE WATSON BUTLER 619-***-**** Email: *****************@*****.***

Driven professional with a detail oriented, organized, flexible mind and proven leadership experience. Bringing an ideal blend of both an academic background and qualified, real-work execution to augment your organization. Strong initiative, utilizing experience and education to fill in office related gaps. Great Customer Service Skills, quick to become an asset to any growth-oriented team.

Proficient in Microsoft

Office Suite:

MS Word • PowerPoint • Excel • Access • Publisher and QuickBooks Pro

Ashford University/Bridgepoint Education San Diego, California February 2016 – September 2017 Enrollment Services Advisor II

• Maximize opportunities with potential students with utilizing outbound/inbound telephone calls with the intent to qualify prospective students regarding the enrollment services process and program offerings consistent with the University’s academic catalogs and website.

• Meet the needs of a diverse student population to ensure an overall positive back-to-school experience.

• Develop and adhere to an effective call strategy that includes communicating effective messages to potential students for up to 250 phone calls in a day.

• Retain student progression through first class and maintain communication throughout designated degree program.

Skinny Body Care San Diego, California March 2015 – Present Independent Distributor

• Creation and maintenance of a home-based network-marketing services directed to targeted customers.

• Direct marketing and sales via Social Media outlets to include Facebook, Twitter and Pinterest.

• Creation and development of marketing strategies and materials to obtain product visibility.

• Establish relationships with buyers.

Western Truck School Spring Valley, California February 2011 – September 2014 Admissions / Student Services Representative

• Marketing and sales to prospective students via: Information meetings, Email and Telephone Calls.

• Accounts Receivable and Reconciliation of site checking account.

• Direct interaction with Recruiters and Agencies to maintain positive continuity from training to employment for all vested parties.

• Placement services for students upon enrollment through completion of the training program and 160-day follow-up.

• Classroom and in-service presentation and troubleshooting for student success in employment after training.

Sherard for State Assembly San Diego, California March 2008 – August 2008 Administrative Assistant/Campaign Worker

• Strategized with other coordinators to promote 78th State Assembly District candidate.

• Produced logistical spreadsheets for voters in the 78th State Assembly District.

• Analyzed past election data to target areas of voter confidence in the candidate.

• Created flyers and other public relations materials.

All Congregations Together San Diego, California May 1998 to September 2006 Office Manager

• Executive Administrative Support for Executive Director and Board of Directors for a nonprofit faith based organization.

• Prepared all Spreadsheets, Presentations, Flyers and Correspondence for the organization and contractors.

• Actively sought grants and performed grant writing and research to maintain company solvency.

• Developed marketing strategies and community outreach for vanpool and other social services.

• Case Manager and training coordinator for 104 Welfare-to-Work Clients and 40 Felony Ex-Offenders for placement in public sector employment.

• Extensive community building events and collection of empirical data as required by contractual obligations.

University Avenue Baptist Church San Diego, California January 2005 to January 2006 Bookkeeper

• Processed Accounts Receivables and Accounts Payables.

• Completed Payroll through QuickBooks.

• Prepared monthly tax deposits for state and federal entities.

• Interfaced with CPA to ensure all financial documents compliance with church and State regulations.

• Compiled and produced weekly, monthly and annual financial reports.

Bachelors of Arts - Psychology Ashford University San Diego, California

Associates of Applied Science National University San Diego, California

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