Awilda Ortiz

*** *. ******* **.

Philadelphia Pa 19133

267-***-****

ac37yb@r.postjobfree.com

OBJECTIVE

Looking for a company or organization where I can use my creative energy to enhance my skills.

SKILLS PROFILE

Knowledge of Microsoft Office Programs

Excellent filing and organizational skills

Bilingual, English/Spanish

Customer Service/Sales

WORK EXPERIENCE

Home Health Aide/Caretaker

Bayada Home Health Philadelphia Pa 7/2015 – Present

Assist clients with daily health routines

Monitor meds daily intake

Assist with household chores/errands

Keep log of daily activities and various duties

Sales Associate/Customer Service Rep

Marshalls Dept. Store Philadelphia Pa 2014 - 2015

Assist customers with their purchases

Assist customers to locate merchandise

Provide customer service

Stock merchandise and perform inventory

Worksite Supervisor

Impact Services Corporation Philadelphia Pa 2006 – 2/2014

Schedule sufficient tasks to keep the customers occupied

Provide training in specific skills, verify weekly timesheets

Evaluates the customer’s progress in achieving competencies

Report to Impact Services customer’s tardiness, absences and inappropriate work ethics

Quality Assurance Specialist

Impact Services Corporation Philadelphia Pa 2006 - 2007

Audit files on a daily basis, answer front desk phone, direct calls to appropriate staff and direct customers to designated areas

Check information in Kronos and CAPS of customer’s activities

Sales Associate/Cashier

Ross Department Store Philadelphia Pa 2003 – 2005

Open and close store

Assist customers with purchases

Stocked store items and take inventory

Managed cash office, bank deposits and the accounting department

Assisted trainer

Education

Frankford High School, Philadelphia Pa Diploma in General Studies June 1983

Danbury Training Center, Danbury Conn Certified Medical Terminology June 2000

Volunteer; Susan G. Komen’s Race for The Care 2006-2012

Aids Walk 10 mile 2007

References available upon request

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