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Customer Service Sales

Ontario, California, United States
$33.00 per hour
January 27, 2018

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RoxAnne Reineke 602-***-****

Phoenix, Arizona


Colt Specialized, LLC: June, 2017 – Present

Managing the clients’ needs for the brokerage, including booking carriers for loads; customer service; tracking loads; data flow; qualifying carriers; maintaining carrier list and load journal; and typing rate confirmations.

Incoming/outgoing telephone communications facilitating load brokerage.

Brokerage earning $160,000 increase over previous year.

Good working knowledge of;; as well as working using Google Sheets; Quick Books; Word; Excel.


Valley Medical Supplies January, 2017 – March, 2017

Mega Furniture November, 2016 – January, 2017

Sleepmore September, 2016 – November, 2016

Mega Furniture March, 2016 – August, 2016

Roomstore October, 2015 – March, 2016

The above sales positions included sales, customer service, answering phones, writing invoices, helping customers with financing, discounting furniture, ordering product, cashiering, rentals, scheduling deliveries and opening and closing the store.

Real Estate: September, 2011 – October, 2015


Buying, fixing, and selling properties.

Top Transcription: December, 1991 – August, 2011

Owner – self-employed

Built high-profile client base, composing, editing, and transcribing medical reports/records for multimillion dollar cases.

Managed relationships with doctors and staff, supervised and trained employees.

Developed an excellent reputation, which led to being pursued by new clients.

Scored psychological testing and reviewed medical records.

Fluent in Word, Excel.

Office Administration:

Law Offices of Alan Yahr September, 1990 – October, 1991

National Insurance August, 1988 – August, 1990

Generated legal documents, authored insurance correspondence, purchasing supplies, scheduling, vendor relations

RoxAnne Reineke and Northstar: April, 1978 – August, 1988

Self-employed musician, touring, recording and writing music.

Education: September, 1976 – March, 1978

University of Nebraska, Lincoln

Music major/English minor

Volunteered for the Sterling Institute: Taught classes on communication, dealing with difficult people, interpersonal relationships, and gave success-oriented coaching.

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